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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
7,970 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,970 reviews

March 29, 2023

Everything was done very fast and thru a very nice communication from my agent, who was always available. More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business, Rob, and hope to see you again soon!

March 29, 2023

Lenny was great and did all he do to get us in the car we wanted :) More

by mcorralez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lenny Gomez
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Mar 31, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lenny met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

March 29, 2023

My wife and I are returning costumes this is our second car and I don’t see us shopping with any other dealership. More

by Carlharris28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica
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Mar 29, 2023 -

Dallas Lease Returns responded

Carl, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Angelica, Pete, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 28, 2023

Chris was very helpful in answering all my questions and went above and beyond to make the car buying experience much more enjoyable. More

by Zac
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 28, 2023

Great customer service , would deff recommend to family member/ friend or anyone wanting to purchase a car. Thank you More

by Jacquelinec822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 28, 2023

Dallas Lease Returns made buying a car as painless as possible. Kayla was a massive help and a delight to work with More

by Griffincollins34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
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Mar 29, 2023 -

Dallas Lease Returns responded

Griffin, It's great to hear that Kayla was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

March 27, 2023

Brad was excellent, He asked all the right questions and listened to what we wanted. He made this process less stressful than what it usually is. Brad is a true professional, gives you all the facts and cut More

by deniselmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 27, 2023

Great and amazing costumer services, me definitely recommend brad he was very professional and attentive!! More

by Rgflorestx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Brad and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 26, 2023

very patient and knowledgeable. transparent info and pricing!! highly recommend Brad Hoang!! I will definitely come back!! More

by Cibolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Dallas Lease Returns responded

JC, Thank you for sharing your experience with us! We're happy to hear it went well with Brad and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 25, 2023

Shawn was great through the process. ....loves what he does and was so kind to deliver the truck to our house. Fair, straightforward, and no pressure. More

by davidrhoades32
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
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Mar 27, 2023 -

Dallas Lease Returns responded

David, Thank you for your business and this review. We're happy to hear Shawn and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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