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Dallas Lease Returns

Dallas, TX

5.0
7,958 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,958 reviews

February 28, 2023

Polite, professional, on time. They treated me like a human and not just a number. More

by isaacbennett17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Dallas Lease Returns responded

Thank you, Isaac! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

February 28, 2023

Best service I’ve ever had buying a car. Vincent understood what I wanted and he got it done in a timely manner, I will be returning for my next purchase More

by Aundrey West
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Todd
Mar 01, 2023 -

Dallas Lease Returns responded

Thank you so much for your excellent review, Aundrey! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

February 28, 2023

Toronto is the best. He will make sure that you leave in what you want and will do everything to make you comfortable! More

by fcip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Mar 01, 2023 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 28, 2023

Charlie has been so helpful in getting me a trade bid for my vehicle and helping me find what I want. More

by celinaanne
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Mar 01, 2023 -

Dallas Lease Returns responded

It's great to hear that Charlie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

February 28, 2023

We were very fortunate to work with Bobby. Never once did we feel pressured or felt like we were dealing with a typical salesman, someone just trying to make a sale, and that's ultimately what More

by G.M.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Bobby, and it was a pleasure having you at the dealership. We appreciate your review!

February 28, 2023

I would highly recommend Dallas Lease Returns if you’re looking to purchase a vehicle! Toronto was very friendly and helpful, he went above and beyond to help me! If you’re looking to get a vehicle, look n More

by Tyler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Feb 28, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, Tyler. Your feedback and rating mean a lot to us. We're glad Toronto was able to help, and we hope to see you again!

February 27, 2023

I went in to look at a vehicle. Toronto Harrison helped me through the process. He was very patient with us and us being happy with our purchase was most important to him. Overall a More

by Ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Feb 28, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

February 27, 2023

Fantastic inventory of high quality vehicles and excellent sales support. Very pleased with our experience! More

by billyo56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Leija, Charlie Pickett
Feb 28, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 27, 2023

Vincent was professional, and attentive. I appreciate his attention to detail and his customer service based approach to the car buying process. This was a good experience and would definite More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Todd
Feb 28, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 26, 2023

Excellent interactions with staff and sales man. Rick was great to work with and no issues arised. More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick and our team, and we look forward to working with you again.

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