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Dallas Lease Returns

Dallas, TX

5.0
7,970 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,970 reviews

January 31, 2023

Had an amazing experience at Dallas lease returns and with Blanca she made the experience even better. More

by mwendling01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Blanca, and it was a pleasure having you at the dealership. We appreciate your review!

January 31, 2023

Chris took care of everything and had everything ready to go for us. One of the easiest transactions we have had. More

by Coralie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Dallas Lease Returns responded

Coralie, Thank you for your business and this review. We're happy to hear Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2023

Salesperson was very helpful and polite, gave good details on vehicle we looked at and told us some features that we didn’t know about our vehicle. More

by cindynol978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Dallas Lease Returns responded

Cindy, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Brad and our team here at Dallas Lease Returns are glad to have you as a customer.

January 31, 2023

Kayla was quick and efficient. Answered all of my questions. Will recommend to my friends and family. More

by brownced3
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch
Feb 01, 2023 -

Dallas Lease Returns responded

It's great to hear that Kayla was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

January 31, 2023

Jody has to be one of the most dedicated salespeople I have ever met. He goes above and beyond to make sure you find the right car for your family. More

by Gemma Stone
Recommend Dealer
Yes
Employees Worked With
Jody Kirk
Jan 31, 2023 -

Dallas Lease Returns responded

Gemma, Thank you for sharing your experience with us! We're happy to hear it went well working with Jody and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 31, 2023

You brace yourself going shopping for a car. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on More

by Alliemay1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jody Kirk
Feb 01, 2023 -

Dallas Lease Returns responded

Allie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jody met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

January 30, 2023

Ty was very helpful about selecting my next car and I will definitely be using her again for my next buy. More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Dallas Lease Returns responded

Thank you, Rob! Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 30, 2023

Jody has the remarkable ability to find me exactly what I am looking for! I know that I can trust his recommendations and that he won't try to oversell which is a big deal to me. His communication is on po More

by lynnemadori
Recommend Dealer
Yes
Employees Worked With
Jody Kirk
Jan 31, 2023 -

Dallas Lease Returns responded

Lynne, It's great to hear that Jody was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

January 30, 2023

Jody has always been the person I go to for car inquiries and purchases. I trust his knowledge,expertise,direction and professionalism. I've always found him to be honest and very helpful. I look forward More

by Tracy
Recommend Dealer
Yes
Employees Worked With
Jody Kirk
Jan 31, 2023 -

Dallas Lease Returns responded

Tracy, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jody met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

January 30, 2023

Jody was very perfessionall and did what he said he could help us get into the vehicle that we wanted and got our payments less than what exspected. Will recommend to more people as we move on in life. Than More

by Toyota
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jody Kirk
Jan 31, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Jody was able to help, and we hope to see you again!

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