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Dallas Lease Returns

Dallas, TX

5.0
7,858 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,858 reviews

October 18, 2022

Brad was real nice and professional he explained everything good and he convinced me to buy the car. More

by Jessiale2785
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 17, 2022

Incredibly professional and astute sales professional Mr Brad Hoang. I will come back again next time!! More

by Rickeyblackwork
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Brad had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

October 17, 2022

The only thing I know about the dealership is that it has a hell of a great salesman in Brad! He was absolutely amazing! Brad was patient with me when I asked him to send videos of the car. He would send a v More

by rlpalmer01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

October 17, 2022

I lived over a hundred and fifty miles from the dealership. Kayla meet me half way just to show me the suv. I ended up buying it. Thanks Kayla. Good good. More

by Joluckitch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Oct 18, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kayla and the team here at Dallas Lease Returns.

October 17, 2022

Steve Mitchell his is excellent I am very happy deal with him I call him again More

by Tusharkumarlahiry
Recommend Dealer
Yes
Employees Worked With
Steve Mitchell
Oct 18, 2022 -

Dallas Lease Returns responded

We are very happy to hear that Steve provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 16, 2022

Steve helped me out a lot with getting into a new car, he walked me through the whole process of getting a car didn’t feel pressured at all during my time here at Dallas More

by Jaqhain12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mitchell
Oct 17, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

October 15, 2022

The entire buying process from beginning to end was a seamless and great experience. Christian, our salesman, not only picked us up from the airport but sold us a beautiful F250 super duty truck. Thank y More

by COLEDJ88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 14, 2022

Easy process and the entire team worked hard to get us in a nice vehicle at a great price. Christian was open and honest. I’m a lifetime customer! More

by robert@dfwarmcare.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

Dallas Lease Returns responded

Thank you, Robert, for taking the time to share your thoughts on working with our team. We're glad to hear Christian delivered such a great experience!

October 14, 2022

Blanca was a huge help, highly recommended. The Customer service was excellent. Helped us find the right vehicle for our son. More

by Beth Schroeder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy
Oct 15, 2022 -

Dallas Lease Returns responded

Thank you, Beth! Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 14, 2022

Omarr Watkins helped me through my entire process. Would highly recommend Dallas Lease returns to anyone interested in purchasing a pre-owned vehicle More

by Aatifshaik93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omarr Watkins
Oct 15, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Omarr and our team here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

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