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Dallas Lease Returns

Dallas, TX

5.0
7,942 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,942 reviews

October 25, 2022

Easiest car buying experience, no pushy salesmen, welcoming environment, straight forward purchase, great team on site! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrin J. Cline
Oct 25, 2022 -

Dallas Lease Returns responded

It's great to hear that you had such an excellent experience, Mike. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 25, 2022

Thank you Carl for being so kind and helpful. Being a single mom trying to find a quality vehicle for my teenage daughter is difficult. You helped me feel at ease!! More

by magardner74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Oct 25, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Carl was able to help, and we hope to see you again!

October 24, 2022

Toronto was very helpful in this process, especially since I was buying the car remotely. More

by marshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Oct 25, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 24, 2022

Sindy Fernandez, was amazing! She took care us and worked me up a great deal on 2 trucks. I ended up picking the Ram 1500, so happy I did. My wife and kids love it, so much room a More

by munguiar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
Oct 25, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 23, 2022

Best vehicle transaction I’ve ever experienced. Extremely professional, yet personable. No pressure, nor sales pitch! Loved the fact that I could secure the car to look at with a $200 refundable de More

by deskewa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

October 23, 2022

Best customer service I’ve encountered in a very long time. Christian did what he said he would do, I have no doubt he will follow through on his service after the sale. More

by DICKEYRAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Christian had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

October 22, 2022

Wow! Toronto is a man of integrity who is in the business of taking care of his clients. From the moment you step into his office to the moment you drive More

by gustavoprado92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Toronto had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

October 22, 2022

So many options and great atmosphere! I stumbled upon Christian randomly, he made the process stress free, and smooth not to mention he delivered the car. I’d also like to thank Don Webb More

by Corliss L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Hall
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 22, 2022

We can always trust Pete to find us the perfect car. Thank you for the many years of helping us. More

by ryan.m.murray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Pete and our team. We're glad to hear we delivered such a great experience!

October 21, 2022

Very professional & helpful. Got me a great deal that fitted my budget and got me in a good car. More

by ivana Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you for your business, Ivana. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase, Ivana.

Oct 23, 2022 -

ivana Thomas responded

Really Great professional service. Guaranteed to help you find a car in your budget.

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