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Dallas Lease Returns

Dallas, TX

5.0
7,860 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,860 reviews

September 23, 2022

Dallas Lease Returns is the easiest dealership I’ve ever worked with. Ask for Pete, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to More

by MrsWilliamz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Dallas Lease Returns responded

We are very happy to hear that Pete provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

September 22, 2022

This was the smoothest and easiest car buying experience I have had. Carl was wonderful and helped so much. More

by shells0404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Sep 24, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Carl, and it was a pleasure having you at the dealership. We appreciate your review!

September 21, 2022

Sindy helped me and gave me good, fast and friendly service and to refinancing my car. More

by Yanez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Sep 24, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words for Sindy, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

September 21, 2022

I had a great experience at Dallas lease return everyone is nice & make sure you have been helped my sales guy Omar Watkins he is the best he made sure I got what I wanted and he made it happen & Mr Derrick More

by beautyhendrix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy, Omarr Watkins
Sep 24, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Omarr, Derrick, and our team. We're glad to hear we delivered such a great experience! Congrats on your new vehicle!

September 20, 2022

Chris is great! Listens to what your are looking for and goes out and tries to find it. If he can’t he does not push something that might work. He was always pro More

by JV
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Chris and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 20, 2022

Upon arrival the staff was courteous and friendly, their professionalism and knowledge was immeasurable and its just a friendly place to shop More

by wsims2732
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parveen
Sep 21, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. Edgar and our team appreciate your business and hope to see you again soon!

September 20, 2022

Great prices, great customer service & sales! They beat all prices on most vehicles. Omar was great! More

by smartallen125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Leija, Omarr Watkins
Sep 21, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Omar was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 20, 2022

TORONTO was the best salesman ever, treated me like family from the start, very professional and stay with me till deal was done , Set up everything perfectly, We will be buying our next vehicle from T More

by zaazaamuhammad
Recommend Dealer
Yes
Employees Worked With
toranto
Sep 21, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Toranto was able to help, and we hope to see you again!

September 20, 2022

Simply Amazing experience with Mr. Eric Nothing to add...I enjoyed every minute there. ..Forever grateful 🙏 he deserves a raise for sure..for his outstanding help and knowledge of ve More

by Mr.Cooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Dallas Lease Returns responded

Mr. Cooper, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric and our team, and we look forward to working with you again.

September 20, 2022

Sold me a great vehicle at a good price. With next to no fees compared to other dealerships. Only complaint is that came in a little low on the trade More

by Joseph.89.Stephens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Sep 21, 2022 -

Dallas Lease Returns responded

Joseph, Thanks for sharing your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

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