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Dallas Lease Returns

Dallas, TX

5.0
7,917 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,917 reviews

August 12, 2022

Great experience - no pressure, friendly service, and honest recommendations. Pleasure working with Anthony and Dallas Lease! More

by Ldnelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

August 12, 2022

Rick at D&M was very helpful in my purchase of a truck. The truck I originally was interested in was already taken, but he made sure I left the dealership in a nice vehicle. I would recommended to anyone f More

by Wachsmannathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Aug 12, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 12, 2022

Best vehicle buying experience in my life from first contact to end of deal Scout Morris is professional, knowledgeable, and a pleasure to do business with - highly recommended! More

by ggordon3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scout Morris
Aug 15, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

August 12, 2022

They work very efficiently and communicate effectively. I enjoyed the hospitality of my sales man. More

by Tremcgowan6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 12, 2022

First time doing business here. Everything went smooth and efficient. Eric helped me throughout the entire process and I would highly recommend purchasing your next vehicle with the More

by Gerardmaldonado2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 12, 2022

Fabian at Dallas Lease Returns was very pleasant and professional to work with. I really felt no pressure at all to make a quick decision. Fabian gave me space to think about my decision and didn’t use More

by Sam N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Aug 12, 2022 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 11, 2022

Vanessa was very kind and understanding of my situation. She did everything she could to help me not only leave with the car but to leave with a price I can be satisfied with. She also kept in contact and m More

by Webb.jacob99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Rogers
Aug 12, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 10, 2022

Easiest buying experience ever! Pete was amazing and so easy to work with! I would buy from Pete again. More

by Akhendric11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Pete and our team. We're glad to hear we delivered such a great experience!

August 10, 2022

Eric Taylor made this process extremely easy and enjoyable. Eric helped steer me in the right direction and I'm now in a vehicle that works perfectly for what I need and I couldn't be happier. Me an More

by Jhenry100k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Eric provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

August 10, 2022

I am telling everyone that is looking for a perfect delalShip to go to this location and ask for Brad Hoang. Oh my God ,no amount of words can describe how honest. caring he is. he will go beyond your More

by ibddrisu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Dallas Lease Returns responded

It's great to hear that Brad was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

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