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Dallas Lease Returns
Dallas, TX
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,947 reviews
July 23, 2022
Very clean and quite everyone was really friendly. Eric was very professional throughout the entire process. Eric has very pleasant sales tactics and not once did he try to oversell me on the vehicle Eric was very professional throughout the entire process. Eric has very pleasant sales tactics and not once did he try to oversell me on the vehicle. That’s really rare for a car salesman. He was really transparent and even though I saw one similar 4k less Eric went over and beyond to help me figure out differences in these 2 vehicles. KUDDOS TO ERIC ILL SEND ALL MY FRIENDS AND FAM HIS WAY!!!! More
by theatldiva
July 23, 2022
Darrin was great throughout my purchase process. He is veey patient and genuinely interested in helping the customers. Very nice individual with lots of knowledge. He is veey patient and genuinely interested in helping the customers. Very nice individual with lots of knowledge. More
by arvind
Employees Worked With
Darrin J. Cline
July 22, 2022
Quick painless purchase! I found the car online, sent a request for info, and received a call from Blanca very quickly. And on her day off! I found the car online, sent a request for info, and received a call from Blanca very quickly. And on her day off! More
by Jenn
Employees Worked With
July 22, 2022
My buying experience with Anthony was awesome. The purchase was smooth and no pressure. I am very happy with my purchase. Anthony even purchased a full tank of gas for the car. I really enjoyed on The purchase was smooth and no pressure. I am very happy with my purchase. Anthony even purchased a full tank of gas for the car. I really enjoyed only having to deal with one person! A+++!!! More
by Michael
Employees Worked With
July 21, 2022
It was a great experience not having someone trying to just sell a car.Brad took his time getting me in what I wanted and made my needs and wants a priority. Thank You just sell a car.Brad took his time getting me in what I wanted and made my needs and wants a priority. Thank You More
by tadevine13
Employees Worked With
July 21, 2022
Kayla is a gem! She is punctual, personal, precise, honest, and goes the extra mile to make the purchase process pain free. A power house woman on the move in a male She is punctual, personal, precise, honest, and goes the extra mile to make the purchase process pain free. A power house woman on the move in a male dominated industry! We just relocated and needed to purchase a new vehicle. Being new to the city and figuring out where to buy a new car can be overwhelming. I contacted Kayla and within 2 hours she called me back and had everything setup on the vehicle I chose. She took the vehicle to the pre purchase inspection, kept in communication with me throughout the entire process, and processed all my loan paperwork and financing details BEFORE I arrived at the dealership. We arrived, signed, and drove off in our new vehicle in no time. Kayla made this process pain free! As a woman, I love working with other women who provide great service and do great business. A Kayla fan for life! Thanks for an awesome experience, Kayla! More
by KSLyons
July 21, 2022
Nice atmosphere, very clean and well keep vehicles. Wide selection of autos at hand. Greeted with a smile by everyone Wide selection of autos at hand. Greeted with a smile by everyone More
by Go Navy
Employees Worked With
July 21, 2022
This is the third car we have purchased from Blanca at Dallas Lease Returns. The customer service is amazing, great prices and warranties. Thank you! Dallas Lease Returns. The customer service is amazing, great prices and warranties. Thank you! More
by lmcginn14
Employees Worked With
July 20, 2022
My husband found a jeep he loved! !! Did all the paperwork over the phone/email. We came in for a test drive, signed papers, and out the door in less than 40 minutes y’all! Ans !! Did all the paperwork over the phone/email. We came in for a test drive, signed papers, and out the door in less than 40 minutes y’all! Answered all questions we had. Answered every phone call, with great customer service….and that’s hard to find these days! More
by Brandy_te
Employees Worked With
Darrin J. Cline
July 20, 2022
This was by far was my best experience purchasing a vehicle. Kayla was awesome from the initial text message, until the moment she brought me my garage door opener as I pulled off in my new ride! She w vehicle. Kayla was awesome from the initial text message, until the moment she brought me my garage door opener as I pulled off in my new ride! She worked hard to find a vehicle that matched my needs. The inventory at this dealership was exceptional and when the time comes for another purchase, I will definitely be back! More
by KG
Employees Worked With
Kayla Bunch
