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Dallas Lease Returns

Dallas, TX

5.0
7,841 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,841 reviews

May 07, 2022

Elliott was very professional and helpful throughout the process. I will not hesitate to recommend him and the dealership to family and friends. More

by JI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Gelber
May 09, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

May 06, 2022

Charlie was really helpful with everything I recommend this place 100% if I had a problem it would get fixed right away the process was well explained and made sure I had the best deal ! More

by Karinaramirez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
May 06, 2022 -

Dallas Lease Returns responded

Karina, thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 05, 2022

This was by far the best car buying experience I could have imagined. I was helped by two lovely salesmen, Chris and Roel, tirelessly over my 96 hour shop to-purchase-experience, and the results were spec More

by samantha.mae.oconnor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Chris and Roel provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Dallas Lease Returns, we look forward to working with you again!

May 05, 2022

I had a wonderful experience working with Darrin, he made the process stress free. I highly recommend him. More

by KRISTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
May 06, 2022 -

Dallas Lease Returns responded

It's great to hear that Darrin provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

May 05, 2022

New customer with my college bound daughter. Could not have been any easier. She loves her 2019 Honda HR-V that is practically brand new. Thanks Pete…we will be back. More

by Cabrmb1027
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Pete delivered such a great experience!

May 05, 2022

Excellent Service! This was the easiest and most transparent automotive purchase and trade in I have been part of. More

by Tammy B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us, Tammy! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 04, 2022

I was referred to Roel by a friend after visiting different lots and having no luck. He was attentive the whole way through, answering all of our questions, and answering the ones we didn’t know we h More

by RuthC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review, Ruth. We're happy to hear Roel was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 04, 2022

We stumbled on this dealer almost by accident and went in looking for a small car. Brad Hoang worked with us, and after getting our requirements, was able to find us a vehicle that better matched our needs More

by MobileWhipsLLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell
May 04, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Brad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 04, 2022

Charlie Pickett worked harder for us than any other salesman ever has. He made suggestions, and recommendations, explained every number and answered every question we had. He was patient, kind and went More

by CNCartwright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
May 04, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. Charlie and our team appreciate your business and hope to see you again soon!

May 04, 2022

Pete was the most straightforward and has the most integrity out of any dealer I have ever worked with. He guided me through the best options for my personal needs, was extremely responsive, and worke More

by PEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Pete had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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