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Dallas Lease Returns

Dallas, TX

5.0
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,838 reviews

March 31, 2022

Bobby Nicholson helped me get a car with hard work and excellent customer service, and I appreciate it great job Sir!! And thanks again! More

by Templegreenwood96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Templegreenwood96 responded

Bobby Nicholson is a great automobile salesman, if someone needs a car point them in his direction. Hey

March 31, 2022

Juan was amazing. Did everything possible to give me the best deal! Constantly checked up on me, even brought the car to me. Best customer service! More

by Victoriamartx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Contreras
Apr 01, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Juan had the opportunity to work with you to make your experience with us a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 31, 2022

Enjoyed working with Juan on purchasing my truck. Everything went great, and appreciate Juan's help. More

by Ccalkins21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Contreras
Apr 01, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Juan here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

March 31, 2022

Had the best experience with Pete and dallas lease returns! This is vehicle purchase 3 from you all and Pete. I will never use another dealership or salesman. Pete was amazing start to finish!!!!!! More

by Jaymie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Dallas Lease Returns responded

Jaymie, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about another excellent experience with Pete here at Dallas Lease Returns.

March 30, 2022

Great service and wonderful experience. Anthony and Jame are amazing to work with and more than willing to help! I was referred by my father in law and he was correct. Great experience More

by dwren7878
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Smith
Mar 31, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Anthony and James to be a positive one. Please don't hesitate to reach out if you need anything else.

March 30, 2022

I think Anthony was the best sales person I have ever dealt with! He went above and beyond to make sure I was happy and satisfied with my purchase. I would buy from him again! More

by CALEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony and our team, and we look forward to working with you again.

March 30, 2022

Dallas Lease Returns is amazing! Our salesman Rick was so good at communicating back and forth about the vehicle my wife and I were interested in. It wasn't on the lot yet, so we put More

by Chad Appleby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Chad, and it's great to hear about your excellent experience here at Dallas Lease Returns.

March 29, 2022

My salesman Fabian Gomez was AMAZING, he worked with me and got the deal we needed and more, im back into a SUV and it's fully loaded...perfect for this sports mom! Thank you Fabian! More

by Jennah2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Mar 29, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Fabian was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 28, 2022

Eric did a great job in helping us find a vehicle that was within my daughters budget and was of good value. Plus they were very efficient and even helped with a trade-in. Probably the best experience I’v More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell
Mar 29, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, Tom, your feedback and rating mean a lot to us. We're glad Eric was able to help, and we hope to see you again!

March 28, 2022

ROEL ORTIZ IS THE G. O.A.T After looking for a vehicle for almost a year, my neighbor referred me to Roel at Dallas Lease Returns. I was having the worst time trying to f More

by Winter.Bell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Roel here at Dallas Lease Returns.

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