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Dallas Lease Returns
Dallas, TX
7,841 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,841 reviews
February 19, 2022
The car buying experience was the BEST I have ever had. I inquired about a car they called the same day. Tim found a better car that I instantly loved. Processed everything over the phone. Test drove the c I inquired about a car they called the same day. Tim found a better car that I instantly loved. Processed everything over the phone. Test drove the car, signed, & drove off! My salesman made sure I understood everything & if I had any problems to call him & he’ll take care of it. Well……. through the excitement I forgot to check air/heat while test driving it. Small glitch but he came & picked up the car with NO hesitation. Got the car fixed in 1 day. Communication was great the entire time & I was informed of all updates. Dropped the car back off to me! That’s a SALESMAN that CARE! Wonderful Customer Service & Trustworthy. I would send my family & friends to him without a doubt. I’ll be back for a Porsche soon! More
by Destiny
Employees Worked With
Tim Seifert
February 19, 2022
Pete is knowledgeable, professional and courteous; all good qualities that make for a trustworthy sales associate. I would recommend any of my friends to work with Pete. good qualities that make for a trustworthy sales associate. I would recommend any of my friends to work with Pete. More
by janethanner12
Employees Worked With
February 19, 2022
I had an excellent experience Thanks to Edgar Silva for going above and beyond. If you are looking, I would highly recommend Edgar. going above and beyond. If you are looking, I would highly recommend Edgar. More
by Karen.mcferren
Employees Worked With
February 18, 2022
This was the easiest, most professional and personal experience shopping cars we have ever had. Blanca was awesome and we even met the owner, Kris. We will come back and recommend you try these guys fir experience shopping cars we have ever had. Blanca was awesome and we even met the owner, Kris. We will come back and recommend you try these guys first! You can even shop INSIDE!! More
by Calebwright04
Employees Worked With
February 17, 2022
The Dallas Lease Returns location shows a great deal of professionalism and experience and would recommend anyone looking for a way of travel to go there now! professionalism and experience and would recommend anyone looking for a way of travel to go there now! More
by Melvin Campbell
Employees Worked With
James Smith
February 17, 2022
Kerron went way and beyond to assist me with my second purchase from Dallas Lease and Returns. I appreciate it. He even made arrangements to have the car delivered to me due to me being sick. Thanks for purchase from Dallas Lease and Returns. I appreciate it. He even made arrangements to have the car delivered to me due to me being sick. Thanks for your professionalism. Definitely sending customers your way! More
by Meredith.johnson39
Employees Worked With
February 17, 2022
Mr. James Smith is the bomb. He is a great salesman. He is very respectful, attentive to me and the questions I had. Mr. Smith is very knowledgeable in h James Smith is the bomb. He is a great salesman. He is very respectful, attentive to me and the questions I had. Mr. Smith is very knowledgeable in his job. I appreciate that. Please shout Mr. Smith out for a job well done. I will Make sure to send my friends your way. More
by renellandjay
Employees Worked With
James Smith
February 17, 2022
Had the best experience here! Fast, courteous, professional and Charlie took care of me like never before! He knew exactly what I wanted and made it happen without jumping throu Fast, courteous, professional and Charlie took care of me like never before! He knew exactly what I wanted and made it happen without jumping through hoops and spending hours just sitting around! I highly recommend working with him and will be referring business his way! More
by misty_links
Employees Worked With
Charlie Pickett
