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Dallas Lease Returns

Dallas, TX

5.0
7,841 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,841 reviews

February 14, 2022

I had a great experience at Dallas Lease Returns. I worked with Chris Mikell. This was the best experience I've ever had buying a vehicle. Purchased a vehicle that was hard to find, and the vehicle w More

by AndrewMart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Dallas Lease Returns responded

Andrew, Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Chris was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 14, 2022

Very easy to work with! Great value and great communication! Look forward to buying from them again! More

by dustin.hufsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Dallas Lease Returns responded

Dustin, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 13, 2022

I had an excellent experience at Dallas Lease Return. I owe that to Blanca that listened to my needs and found exactly what I wanted. Thank you Blanca. More

by Sherryrushing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Blanca here at Dallas Lease Returns. We appreciate your business, Sherry, and hope to see you again soon!

February 12, 2022

This is my second purchase in 6 months I actually sought out Sindy Personally and requested her again she was so thoughtful not pushy and cared about what my vision was I am a customer for life thank you So More

by aseale03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you for your review and kind words for Sindy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

February 12, 2022

Eric was great, helped me get approved and into the truck that I wanted. Fast and personable customer service. More

by Torres.jose465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Tidwell
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review, Jose! We are so glad that Eric had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 12, 2022

Tony made this process simply easy, from day one the time I picked up my vehicle.Great customer service and friendly atmosphere, if your looking for a vehicle give Tony a call. More

by Derrick O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel, Derek Tidwell
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us, Derrick. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 12, 2022

A very professional, courteous staff along with a pleasant, streamlined and honest process. Would recommend. More

by LJG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

February 12, 2022

This is the best dealership that I’ve ever worked with. Edgar was without a doubt the best salesman that I’ve ever worked with. He went above and beyond all expectations to make my purchase the easiest and More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review, Rich! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

February 12, 2022

Looking for your next car!!!! Anthony Zegarelli is your man. I have never had such an easy fun educational experience. He was detailed and fast. He walked us through the outs and ins of our new vehicle and More

by Frogshawn.77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Anthony had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

February 12, 2022

Great 😊 service!! Will go to the extra mile for you!! I will be back for my next vehicle! More

by Harrisedmond13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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