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Dallas Lease Returns

Dallas, TX

5.0
7,937 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,937 reviews

February 09, 2022

This is by far the best dealership to visit. They understand life and look to provide answers in the car world. My situation was very challenging. Richard moved chess pieces to claim the win. I truly More

by Korriehallman.kh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parveen
Feb 09, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Richard and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Dallas Lease Returns!

February 08, 2022

This was the BEST shopping experience that I have ever experienced. Charlie was the absolute most professional salesman. He meet all my needs, from the car I wanted to the financing. I'm a first time buye More

by Mayra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Feb 09, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Charlie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 08, 2022

I found a car that I liked and after it was all said and done they made it happen...as a student I am grateful for the breathing room and attention. I can see myself referring if not returning myself to bu More

by C.J. Chisolm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Feb 09, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 07, 2022

Second vehicle in less than a year purchased from Dallas Lease Returns through Kerron. Once again a smooth, quick and easy experience. Will definitely be back. Kerron is my guy. More

by JD Sweatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Dallas Lease Returns responded

JD, Thank you for sharing your experience with us! We're happy to hear it went well working with Kerron and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 04, 2022

Was able to look without someone breathing down my neck. Very helpful and was a relaxed shopping experience. More

by Cookscmarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Tidwell
Feb 04, 2022 -

Dallas Lease Returns responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 02, 2022

Best Customer experience, no pressure sales, clean inventory, low miles, professional and knowledgeable staff from selection to acceptance. If you want the same experience I had ask for Kayla Bunch, More

by T Limine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy, Kayla Bunch
Feb 02, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car! We thank you for choosing Dallas Lease Returns!

February 02, 2022

Todd is awesome! Handled everything by phone & video taped our daughter when we surprised her at pick-up! More

by R2g3marye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Counts
February 02, 2022

Called Anthony just to ask questions about how leases work. Family member can no longer drive and I need to take care of getting the car returned. He was beyond helpful answering questions for me. I am n More

by Mandy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Dallas Lease Returns responded

Mandy, Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Anthony and our team here at Dallas Lease Returns are glad to have you as a customer.

February 02, 2022

Cars are clean with low mile excellent customer experience. Kayla Bunch was very professional, friendly, and knowledgeable. Highly recommended More

by T Limine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch
Feb 02, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Kayla could make this a top-notch experience. We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future.

February 02, 2022

They've got many excellent cars to choose from and willing to help you out any way they can. I felt like Pete dedicated his time and went some extra miles for me!! More

by marycasarez83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Dallas Lease Returns responded

Mary, Thank you! Pete was appreciate your business and looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

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