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Dallas Lease Returns

Dallas, TX

5.0
7,937 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,937 reviews

February 01, 2022

I worked with Rick Bell and he made my first car buying experience so wonderful and easy. He was very accommodating, helpful, responsive to my million questions, and made sure I was take care of. Buying a More

by EMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Rick, and it was a pleasure having you at the dealership. We appreciate your review!

February 01, 2022

Fabian Gomez was a great salesman helped me with my truck and was a wonderful experience More

by grhub1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Feb 01, 2022 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience working with Fabian! We sincerely value your business and look forward to your next visit.

February 01, 2022

This was the second vehicle we have purchased from Dallas Lease Returns. We knew what kind of car we were looking for and we sent Sindy the details and she was able to find the exact vehicle we wanted with a More

by Noah H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 01, 2022 -

Dallas Lease Returns responded

Thank you so much, Noah, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Sindy and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 01, 2022

I love my car! Super nice and overall, good condition. Juan helped me a lot and made the process easy even with the struggle to get cars during these tough times. More

by vieratirsa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Contreras
Feb 01, 2022 -

vieratirsa responded

N/a

February 01, 2022

Amazing experience! Sindy looked after us and made the experience so positive and smooth! Highly recommended! More

by Alireza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 01, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sindy met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

January 31, 2022

Reliable, made sure i understood the process. Affordable payments. Honored the warranty. Offered options for vehicles More

by Arene0220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Dallas Lease Returns responded

Arene, Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 31, 2022

Great experience. Easy process. Friendly staff. I really enjoyed the car buying experience with Dallas Lease Exchange. More

by JCR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 30, 2022

Love this dealership! Bobby was AMAZING! He went above and beyond to help me! Thank you Bobby for all you have done and are doing for me! Greatly appreciate you! Highly recommend this business!!! More

by Jessica Moyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Jessica Moyers responded

Thank you so kindly Bobby for helping me through this process!!

January 30, 2022

Great service! Easy to work with over phone and internet. Didn’t even have to sit at dealer for more than 5min with the ease of the paper work done through overnight mail even though I live in NM. Vehicles a More

by dtcisawsome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy
Jan 30, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

January 30, 2022

Todd Counts was recommended from a family member, and even though we lived out of state, after one phone conversation I knew he was going to find us what we were looking for. He went above and beyond and More

by TSmith73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Counts
Jan 30, 2022 -

Dallas Lease Returns responded

It's great to hear that Todd and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

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