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Dallas Lease Returns
Dallas, TX
8,195 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 8,195 reviews
September 03, 2021
Easiest and most pleasant car buying experience I've ever had. Easy to browse all vehicles in A/C facility. No pressure to up-sell on un-wanted warranties or other services that I did not desire. Truly a had. Easy to browse all vehicles in A/C facility. No pressure to up-sell on un-wanted warranties or other services that I did not desire. Truly a different (and much better) car-buying approach. Will definitely be going back! More
by kolt.sarver
September 02, 2021
My salesman was very courteous and professional. He was also very knowledgeable about the vehicle I purchased and was very diligent in finding the vehicle I preferred. also very knowledgeable about the vehicle I purchased and was very diligent in finding the vehicle I preferred. More
by plword
Employees Worked With
September 02, 2021
Edgardo was great. He was prepared to show my wife and I specific vehicles. No pressure buying experience and a professional operation. I would recommend to a friend. specific vehicles. No pressure buying experience and a professional operation. I would recommend to a friend. More
by Joshtliles
Employees Worked With
September 02, 2021
This place and the service I received was phenomenal! Juan Cantreras was a pleasure to work with. I will tell friends and family about this place. Juan Cantreras was a pleasure to work with. I will tell friends and family about this place. More
by Terrik1812
Employees Worked With
Juan Contreras
September 01, 2021
Can’t say enough about Pete Hankins. He was extremely helpful with all our questions and took the time to talk us through every step. helpful with all our questions and took the time to talk us through every step. More
by osman
September 01, 2021
I LOVE IT THERE. My experience with Dallas lease returns was such a breeze .I will never go anywhere else. Roel Ortiz is the go to man. He makes the car buying process easy and I’m so thankful for everythin was such a breeze .I will never go anywhere else. Roel Ortiz is the go to man. He makes the car buying process easy and I’m so thankful for everything 🥺 I got my dream car at a really good price More
by Honeyyy
Employees Worked With
September 01, 2021
Bobby helped me find a car even when everything I saw online that I wanted was either sold, gone to the auction, or had a deposit placed on it. Bobby was very professional, funny and knowledgeable about online that I wanted was either sold, gone to the auction, or had a deposit placed on it. Bobby was very professional, funny and knowledgeable about his job. I have already recommended a couple friends to him More
by alvata14
Employees Worked With
September 01, 2021
Purchased a Lexus ls460 from David Greenleaf. He was knowledgeable and made the process very efficient. It was great that the inventory is protected from the elements. Made shopping comfortable. knowledgeable and made the process very efficient. It was great that the inventory is protected from the elements. Made shopping comfortable. More
by townstt
Employees Worked With
David Greenleaf
August 31, 2021
This is our 2nd time buying at Dallas Returns and Pete is 2nd to none! Great experience! Great Service! Easy Peasy! Happy! We will be back! Thanks Pete! 2nd to none! Great experience! Great Service! Easy Peasy! Happy! We will be back! Thanks Pete! More
by Carson17
Employees Worked With
August 31, 2021
Process was seamless and smooth met expectations. Eric was professional, courteous, knowledgeable. Was patient and answered all questions. Test drive was great. Vehicle interior/exterior in mint condit was professional, courteous, knowledgeable. Was patient and answered all questions. Test drive was great. Vehicle interior/exterior in mint condition. Did not have to spend hours to complete deal. More
by clorainh
Employees Worked With
