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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

May 29, 2021

Anthony Zegarelli was a very trusted advisor. I flew in From California and did all my due diligence remotely. He was very responsive and made the buying process seamless. Would highly recommend anytime! More

by Matthewhobbins94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Tammy Lacy
May 30, 2021 -

Dallas Lease Returns responded

Congratulations on your new vehicle, Matthew! We are so glad that we had the opportunity to work with you, and that Anthony could make this a top-notch experience! We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future!

May 29, 2021

I was well pleased and well taken care of every one was polite and kind. It was my first time financing and they made me feel comfortable with buying a car I appreciate every last one of them. 10 stars More

by Reggie 922
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
May 30, 2021 -

Dallas Lease Returns responded

Thank you for your very kind review, Reggie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns. Congratulations on your new purchase, Reggie!

May 29, 2021

She didn’t stop until she got me in what I wanted/needed!!!! She was patient and treated me as family!!! Will definitely refer her!!!! More

by Britt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
May 30, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Britt! All of us at Dallas Lease Returns are glad to have you as a customer.

May 28, 2021

It was great had good experience . The seller egar made everything simple and smooth. I would recommend this dealer ship to anyone.. its very good place and friendly More

by Leogonzalezg27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Dallas Lease Returns responded

Congratulations on your new purchase, Leo! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Edgar delivered such a great experience. Thank you for helping to spread the word about us.

May 28, 2021

Julius has to be one of the best in the business, he’s been super dedicated to finding the perfect vehicle for me this entire time. He’s patient, honest, not pushy, and very professional. More

by Celinejefferson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Farr
May 28, 2021 -

Dallas Lease Returns responded

Congratulations on your new purchase, Celine! We are very happy that Julius provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 28, 2021

Our beloved, low mileage car was taken out by a sudden flood, so unexpectedly we were under duress to replace it quickly. After seeing a good prospect at DLR, we called and were fortunate enough to reach More

by bbonnheim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Dallas Lease Returns responded

Wow, thank you so much for taking the time to leave us this fantastic review. Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience with Blanca, and it was a pleasure having you at the dealership. We appreciate your five-star review and we're looking forward to sharing it with Blanca and our team!

May 28, 2021 -

bbonnheim responded

It was an authentic, accurate review that was deserved. -B.E. Bonnheim

May 28, 2021

We will only ever buy cars from Pete...he is the absolute best and does exactly what he says he will do and makes the process of buying a car fun! More

by Alansahliyeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're happy to hear that you found your experience with Pete to be a positive one. Congratulations on your new purchase, Alan!

May 28, 2021

It was a great experience from beginning to end. No pressure. Very accommodating to wanting to compare models and interior space, options, etc. Even the purchase details and paperwork was very painless More

by Reginaldw84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car, Reginald! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 28, 2021

Friendly, professional. I have had a good experience overall. Chris wasn't able to answer all of my questions about the car, but I would've appreciated if he found them himself instead of asking me to f More

by Kazi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new purchase! Thank you for choosing Dallas Lease Returns.

May 28, 2021

Really nice facility. A huge selection of cars. No one was pushy. I will definitely recommend coming here if anyone is needing a new car. More

by dannyholsapple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to leave us this five-star review, Danny! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new purchase, Danny. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

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