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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

May 27, 2021

Kerron was absolutely amazing he worked with me & I drove off the lot with the exact car that I wanted thank you again for all of your help !!! You’re awesome More

by Lexuscurtis3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Dallas Lease Returns responded

We are very happy to hear that Kerron provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

May 27, 2021

Very professional team, very accurate and on point with all details.. I have brought many cars but I was only there for maybe 45 signing papers and I got my car and was out.. I have told maybe 10 or more p More

by Audrey.summers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Contreras, Tony McKeel
May 27, 2021 -

Dallas Lease Returns responded

Congratulations on your new purchase, Audrey! Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for helping to spread the word about us, Audrey!

May 27, 2021

I’ve had the best experience working with Edgar he’s helped out a lot, I really liked how I wasn’t rushed to hurry up and buy a vehicle he took his time and worked with me. Really great place to shop at More

by brown.anastacia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Dallas Lease Returns responded

Congratulations on your new purchase, Anastacia! It's fantastic to hear that Edgar provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Dallas Lease Returns!

May 27, 2021

Eric and Juan helped me so much! They did everything they could to get me into my first pick . I was very surprised when they said I was accepted, even when I didn't have perfect credit. Everyone should gi More

by musgroved674
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Contreras
May 27, 2021 -

Dallas Lease Returns responded

Thank you for your business and this fantastic review. We're happy to hear that both Eric and Juan were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase!

May 27, 2021

Anthony Zegarelli really helped us get approved for a great priced and safe Tahoe! Los recomiendo hablan español. Everybody was so friendly. We'll come back for more! More

by Yaniracj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell
May 27, 2021 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well with Anthony. We hope you enjoy your new Tahoe! We truly appreciate your fantastic feedback and five-star rating!

May 26, 2021

BUY YOUR CAR HERE!!! I had the best experience buying my very first Mercedes Benz E-300 here! Ask for Blanca Benitez. I was so nervous, but she handled everything for me and made sure I got exactly what I w More

by Teresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Dallas Lease Returns responded

Teresa, it's fantastic to hear that Blanca and our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

May 26, 2021

Amazing experience buying my first car with Anthony! No haggling and super quick responses to all my questions. Will use again if I need to buy another car! More

by Haley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Dallas Lease Returns responded

Haley, here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Andrew, and it was a pleasure having you at the dealership. We appreciate your review!

May 26, 2021

Experience was fantastic!Anthony Zegarelli was helpful, Experience was fantastic! Anthony Zegarelli was helpful, knowledgeable, and extremely quick at getting our sale completed. We will be back for more More

by Clays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 26, 2021

Pete is THE BEST! I would buy from him again and have already told family members to go to Dallas Lease Returns. The whole process was quick and easy, go see Pete! More

by Shelbi.grimes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Dallas Lease Returns responded

Thank you for taking the time, Shelbi, to share your thoughts on working with our team. We're glad to hear Pete delivered such a great experience!

May 26, 2021

Best car buying experience ever! Pete is hands down the very best! Can't thank him enough for the amazing experience and car! We absolutely love it! More

by Brandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Dallas Lease Returns responded

Thank you, Brandy for your business and this review. We're happy to hear Pete was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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