Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
7,914 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,914 reviews
March 31, 2021
Chris Mikell and Juan were both very respectful and professional. Every question was answered with ease. This was my first experience buying a car from a dealer so I was super nervous. There wasn't any professional. Every question was answered with ease. This was my first experience buying a car from a dealer so I was super nervous. There wasn't any negotiating or hassling. The car I ended up purchasing needed two new front tires and they got them paid for and replaced with zero problems. I will certainly be recommending chris Mikell and Juan from Dallas lease returns to all my friends and family More
by Lauren Cerna
March 31, 2021
James Smith was a God send in helping us purchase our vehicle. He is kind, honest, communicative, hard-working and extremely organized. He worked with us on every aspect of acquiring our vehicle and m vehicle. He is kind, honest, communicative, hard-working and extremely organized. He worked with us on every aspect of acquiring our vehicle and made it a seamless and pleasurable experience. It was definitely a much different experience than I've had in the past when purchasing a used vehicle and now that I know the best, I'll know where to turn in the future. Thank you so much James for your expertise and your dedication to customer service. Sincerely, Christi Akers More
by C Akers
Employees Worked With
James Smith
March 31, 2021
Great service and a great price!!Couldn't have asked for Great service and a great price!! Couldn't have asked for more. Bobby Nicholson was great too work with and definitely on top of things!! Great service and a great price!! Couldn't have asked for more. Bobby Nicholson was great too work with and definitely on top of things!! More
by Daniel.Harrison
Employees Worked With
March 30, 2021
Dallas Please Return is the best place to do your auto shopping. Roel and Quan helped me through the process over the phone. Great Experience shopping. Roel and Quan helped me through the process over the phone. Great Experience More
by Dannyboy111587
Employees Worked With
March 30, 2021
Sindy was especially kind and worked tirelessly. She brought the vehicle to me!!! I appreciate her time and consideration and diligence to make this transaction seemless. brought the vehicle to me!!! I appreciate her time and consideration and diligence to make this transaction seemless. More
by do2gogo
Employees Worked With
Sindy Fernandez
March 30, 2021
We came and conquered-drove a few hours and we’ll worth it!! JAMES SMITH made it fast and easy!!! Definitely will return!!! THANKS JAMES!! Extremely Satisfied!! it!! JAMES SMITH made it fast and easy!!! Definitely will return!!! THANKS JAMES!! Extremely Satisfied!! More
by FiveFootGIANT
Employees Worked With
James Smith
March 29, 2021
Chris with Dallas Lease Returns was awesome to work with! We were unable to buy the car we wanted because it was sold as we were on the way. Chris was very prompt and knowledgeable! We wish we had paid the s We were unable to buy the car we wanted because it was sold as we were on the way. Chris was very prompt and knowledgeable! We wish we had paid the small deposit to hold the vehicle until we could get there. Vehicles move fast because they are price very well! Next time Chris we will be buying from you! More
by KC
Employees Worked With
March 29, 2021
Me encantó que puedes ver los autos libremente y consultar todo en línea, sin la presión de una persona que te limite por el presupuesto o gustos. Cuando realmente te interesa un auto después de con consultar todo en línea, sin la presión de una persona que te limite por el presupuesto o gustos. Cuando realmente te interesa un auto después de consultar, el personal está en la mejor disposición para ayudarte. Nos atendió Sindy Fernández y fue muy amable, respondió todas nuestras preguntas y nos ofreció varias opciones para ayudarnos a tomar la decisión que mejor se adaptaba a nuestros gustos y necesidades More
by Sara
Employees Worked With
Sindy Fernandez
March 28, 2021
We were referred to Kerron by a family member. Kerron was a gentleman, spent a great amount of time with us ensuring we got the best deal possible. He is highly professional and we can confidently say this e a gentleman, spent a great amount of time with us ensuring we got the best deal possible. He is highly professional and we can confidently say this experience has been the best we have had yet buying a vehicle. Highly recommended. More
by Lynmdupreez
Employees Worked With
March 28, 2021
We had a great experience with Mr. Chris. I traveled over 5 hours and everything was ready for me to just sign! Would definitely recommend Dallas Lease Returns. 5 hours and everything was ready for me to just sign! Would definitely recommend Dallas Lease Returns. More
by juanita_figueroa5931
Employees Worked With
