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Dallas Lease Returns

Dallas, TX

5.0
7,919 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,919 reviews

March 04, 2021

This was our third time shopping at DLR & we are still happy clients to say the least! We will always return to Blanca for future purchases. She definitely makes the process EASY! I’d recommend this place More

by DesireeManuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Dallas Lease Returns responded

Desiree, Congratulations on your new vehicle! We are so glad that Blanca had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 04, 2021

Dedicated and knowledgeable makes you feel like family! My wife and I walked in with a car idea, Pete gave us a dream car! Amazing service More

by Ismael Rodulfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Dallas Lease Returns responded

Thank you, Ismael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns!

March 04, 2021

I'm going to try to keep a long story short:About 3ish I'm going to try to keep a long story short: About 3ish years ago, I bought a '14 Honda CRV from Dallas Lease Returns, and Chris Mikell assisted me More

by Micheal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Dallas Lease Returns responded

Michael, Thank you for taking the time to write this review and let Chris and our team know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Chris's attention to detail shows up with every customer he interacts with which makes him the kind of salesperson we can be proud of. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

March 03, 2021

Tony was great! He gave a accurate description and after a 8 hour drive it was exactly what He said. Great experience. Great guy Neil. More

by spector, neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Mar 03, 2021 -

Dallas Lease Returns responded

Neil, it's fantastic to hear that Tony and our sales team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

March 03, 2021

Blanca has been a great deal of help with the selection and purchase of my wife’s vehicle. I purchased a vehicle with DLR previously and made a friend for life with Blanca. One of the reasons I continue More

by Bob Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Dallas Lease Returns responded

Hello Bob! Thank you so much for your kind words about Blanca, and for taking the time to leave us this wonderful feedback. We're so glad we provide a positive purchasing environment for you and your wife, and we look forward to working with you again!

March 03, 2021

Efficient, communicative, informed and helpful. Overall easy and respectful experience without pressure - just business/facts without judgment or fluff. This particular vehicle wasn’t right for us, but wou More

by Lisa M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Mar 03, 2021 -

Dallas Lease Returns responded

Lisa, it's great to hear that Sindy and our sales team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns! Congratulations on your new vehicle!

March 03, 2021

Eric u really help me out alot. I want 2 thank u for beening their for me. And have 2 say u did a good job . and i would come back 2 u again. More

by Myronmaxfield269
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Dallas Lease Returns responded

Thanks for your review, Myron! It was a pleasure working with you, and we're so glad to hear you enjoyed your experience with Eric! We'll be sure to let him know.

March 03, 2021

I have got to say My salesman Kerron Sayers is the best person at this place . He made my buying experience so easy and was very straightforward, honest and kept it real with me. I wish I could give just More

by Chandacstegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Dallas Lease Returns responded

We are very happy to hear Kerron provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 02, 2021

Dallas Lease Returns was very low pressure, easy going and not pushy. Chris was very friendly and helpful. Best experience I have had, purchasing a car. I would definitely recommend purchasing from here. More

by TPowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Chris. We're glad to hear he delivered such a great experience!

March 02, 2021

I came in as a recommendation from my sister. My expectations were exceeded! I will be recommending my friends. The family Vibe and friendly and helpful sales rep deserves a raise.! More

by 3d.malone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Dallas Lease Returns responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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