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Dallas Lease Returns
Dallas, TX
7,949 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,949 reviews
August 01, 2020
Eric was awesome to work with and made the car buying process easy. It is nice to find a dealership that is honest and looks out for the customers. process easy. It is nice to find a dealership that is honest and looks out for the customers. More
by abood.josh
Employees Worked With
August 01, 2020
We had a pleasant buying experience and we are very pleased with the Vehicle and service we received. Our salesman, Eric Taylor, was professional and did a great job. I will buy from Dallas Lease Retur pleased with the Vehicle and service we received. Our salesman, Eric Taylor, was professional and did a great job. I will buy from Dallas Lease Returns again in the future. More
by dbridwell1
Employees Worked With
August 01, 2020
Mike Brainard was superb! I had a pleasant buying experience with Mike Brainard. He was truly excellent! He is very knowledgeable about the cars in the lot and very personable I had a pleasant buying experience with Mike Brainard. He was truly excellent! He is very knowledgeable about the cars in the lot and very personable. I am a first time buyer and he made the process seem quick and easy. It is nice to find a dealership that is honest and wants the best for their customers. I would definitely recommend talking to Mike. I will refer him to friends and any stranger that mentions that they need a new car because he is that spectacular! I really enjoy my new car. More
by michael.okoronkwo
Employees Worked With
Mike Brainard
July 31, 2020
Juan made shopping for a vehicle easy and hassle free.Helped answer any questions I had in a quick courteous manner. Thank you again Juan for your hard work and I definitely would recommend you to a free.Helped answer any questions I had in a quick courteous manner. Thank you again Juan for your hard work and I definitely would recommend you to any of my family and friends! More
by Avernon08
Employees Worked With
Juan Contreras
July 31, 2020
Seamless transaction. Numbers worked from the get go. New vehicle arrived as expected. Pete did a super job of making it happen and was always available. Bravo! vehicle arrived as expected. Pete did a super job of making it happen and was always available. Bravo! More
by Mtc
July 31, 2020
Afton Stark made buying a car during the pandemic feel safe and seamless. It was the most amazing car buying experience I have ever had. Thank you for a great car! safe and seamless. It was the most amazing car buying experience I have ever had. Thank you for a great car! More
by Sherry Tamburo
Employees Worked With
July 31, 2020
Easy to do business with.....will reach out to them on my next purchase. When I arrived at the store, They had all the paperwork ready for me. Great service! next purchase. When I arrived at the store, They had all the paperwork ready for me. Great service! More
by troy
Employees Worked With
July 30, 2020
A great buying experience, and great customer service Earlier this year I started the "clean slate" research to replace our BMW. We had certain features and conditions, and it took us over 6 months of re Earlier this year I started the "clean slate" research to replace our BMW. We had certain features and conditions, and it took us over 6 months of reading, doing a few test drives, etc. But I couldn't find anything in our local Tulsa area that met all our requirements in features, price, etc. Then, on a Thursday afternoon, somehow I stumbled on to Dallas Lease Returns on the web and a 2013 Volvo XC60 T6 that checked all the boxes. Bobby Nicholson reached out to me, and I made arrangements to fly down to Dallas the next day (a bit scary at first in the time of COVID), and Bobby graciously offered to pick me up at the airport in the Volvo. I bought it and drove it back to Tulsa that afternoon, and it's been everything we hoped for. I've since recommended Dallas Lease Returns and Bobby to friends who are looking for new vehicles. More
by garyszabo
Employees Worked With
July 30, 2020
Kerron, made this the best car buying experience ever! Service was basically virtual through email and text. Found the vehicle I wanted for the price and monthly payment. I basically arrived, test drove a Service was basically virtual through email and text. Found the vehicle I wanted for the price and monthly payment. I basically arrived, test drove and signed. Fast, efficient and friendly! More
by d.robertson386
Employees Worked With
July 29, 2020
Wow !!! What more can I say loved my experience at Dallas Lease returns this is my second vehicle I have bought from there with the help James Smith my wife and I definitely plan on making future purchases h Lease returns this is my second vehicle I have bought from there with the help James Smith my wife and I definitely plan on making future purchases here they have anything and everything customer service is superb across the board More
by williams.rashad210
