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Dallas Lease Returns

Dallas, TX

5.0
9,059 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 9,059 reviews

June 02, 2021

Bobby Nicholson was the greatest car salesman i ever worked with..we staYed in contact during the whole process. He did everything he said he would. More

by Nauricelewis.7414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Dallas Lease Returns responded

It's great to hear that Bobby was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

June 01, 2021

Great experience with a friendly personal attention to detail. The selection was incredible and if I could have left with several I would have. Thank you Bobby. More

by Williamvomusa01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you, William, for taking the time to share your thoughts on working with Bobby in our sales department. We're glad to hear he delivered such a great experience!

June 01, 2021

Spoke with Michael regarding a used vehicle. I need one with low mileage at an affordable price. Michael is very knowledgeable and had the right answers. Highly recommend. More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you, Anthony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns. Congratulations on your new vehicle!

June 01, 2021

Sindy was a pleasure to work with. Prompt to answer any questions, and her follow through was excellent. Thanks for all the help setting us up in the Q7! More

by Braupe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Sindy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

June 01, 2021

Everyone has been very friendly and helpful. They give you time and space to make a solid decision about your car purchase. The car selection is quite large and all cars seem to be well maintained. More

by TWhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Farr
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

May 31, 2021

Seemed like a good dealer, happy with service. Worked Seemed like a good dealer, happy with service. Worked really hard to get us a good deal. We will be back for sure. I think we got a good deal. More

by Dysthopia817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Contreras
Jun 01, 2021 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 31, 2021

Tony made the process of buying my car easy and simple. No messing around, and made sure that even though I wasn’t in town, we got everything squared. Highly recommend More

by Javier5rangel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

May 31, 2021

Have had nothing but great results from our 2015 Explorer and 2013 Lexus we purchased from Roel, everything he promised he delivered. Thanks Roel for your great service before and after the sale. I would rec More

by Boom Boom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

May 31, 2021

Bobby Nicholson was great. Very patient and thorough. Service was exceptional and we will be back! Thank you Dallas Lease Returns for a great experience. More

by Bigcedmusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bobby met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

May 31, 2021

Michael was referred to me by a friend. I am an older woman (85) and currently lease an Audi. I am looking to purchase a gently used car when my lease expires. Michael was very understanding and spoke in More

by Roz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you so much, Roz, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Michael! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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