Back

Dallas Lease Returns

Dallas, TX

5.0
9,059 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

Directions

By Type

Showing 9,059 reviews

May 31, 2021

Finally, a hassle-free car buying experience! Anthony is my new "friend in the car business." He provided the easies, fastest, and lowest pressure car buying experience I've ever had. He told me the doing t More

by David Chaffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

David, Thank you for taking the time to share your feedback with us. Anthony and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 31, 2021

This is the second vehicle I have purchased from Chris Mykel and Dallas Lease Returns. I thought my last purchase marked the best car-buying experience ever, but Chris managed to raise the bar again. Prof More

by dustn.ball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

May 31, 2021

Sindy was great, very helpful and had all the information ready for me to make the purchase as easy as possible. I ended up buying a new truck but if I would have bought used, I was going to be through Sindy More

by Kyle.wise
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Jun 01, 2021 -

Dallas Lease Returns responded

Kyle, Thank you for taking the time to share your thoughts on working with Sindy and our team. We're glad to hear we delivered such a great experience!

May 31, 2021

Sindy did an outstanding job helping me find the perfect vehicle for my family! Thank you Kris and Sindy for the easy process! Definitely recommend! More

by Sami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Sindy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 31, 2021

Traveled to Dallas, stopped to look at cars. I was greeted by an ultimate professional in Don Webb. He is very knowledgeable and provided great customer service! I am looking for a Mercedes 350 and h More

by Rab-b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
Jun 01, 2021 -

Dallas Lease Returns responded

It's great to hear that Don was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

May 31, 2021

Don Webb was awesome in helping with my car needs. Communication was great and made me feel like I was the most important person in the world. Great guy!! More

by Tish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
Jun 01, 2021 -

Dallas Lease Returns responded

Tish, It's fantastic to hear that Don provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

May 31, 2021

Great service with great people. Location was clean and presentable, outstanding choice of vehicles. Process was not a hassle, very streamlined. Sindy was on her game, took good care of me. More

by E146951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Sindy and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 31, 2021

Quickest and easiest car purchase ever! Pete helped me to expedite the process and drive away happy. I did not have to wait long hours or talk to multiple people, he took care of everything. More

by autumnp_01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Pete was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 30, 2021

I reached out to Michael about buying a vehicle. Although I’m not ready yet, he was polite, pleasant, and accommodating. When I’m ready, it will definitely be with Michael. More

by Gail Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
May 30, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We're glad to hear Michael was able to help. We look forward to working with you when you're ready to purchase. We hope to see you soon, Gail!

May 30, 2021

Fastest car buying experience ever! Thankful for Tony's help and how quickly we were in and out! Got a great car at a great price too! More

by Candice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
May 30, 2021 -

Dallas Lease Returns responded

Congratulations on your new purchase, Candice! Thank you for sharing your thoughts about your great experience with Tony here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

...
556
...