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Dallas Lease Returns

Dallas, TX

5.0
9,055 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 9,055 reviews

May 10, 2021

Our experience was great! We spoke with Pete throughout the week, and he ensured everything from our rate to monthly payments were transparently conveyed and ready to go before we arrived at the dealership More

by sec2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Pete and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 09, 2021

Awesome Job! David was a great help made sure I was happy with my purchase. Would totally recommend this place! Thank you Dallas Lease Returns! More

by bacaalexandra19@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greenleaf
May 10, 2021 -

Dallas Lease Returns responded

Alexandra, we are very happy to hear that David provided you with such a positive sales experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

May 08, 2021

Vehicles there are in great condition. Sindy was great and she made the whole process easy and enjoyable. Will tell friends/family and get buy Vehicle there. Thanks Sindy. More

by Bakerzerospace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
May 10, 2021 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Sindy, and it was a pleasure having you at the dealership. We appreciate your review!

May 08, 2021

Zero pressure , all upfront , best purchase EVER. Super professional, talked through every option even told me to take my time, think it through and make a choice.. More

by Mgcarwile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so happy to hear that our team found you the best vehicle and deal. Congratulations and we look forward to seeing you again!

May 08, 2021

Sindy was very friendly and helpful. She answered all of our questions and made sure we were getting a good deal. We had a great experience purchasing our vehicle! More

by Enriquec
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
May 10, 2021 -

Dallas Lease Returns responded

Thank you so much, Enriquec, for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 08, 2021

Very positive experience. Entire process was simple, didn’t feel at all rushed, every line item on the sales contract was explained thoroughly. Pete even helped me figure out how to get a refund on my t More

by Stephenie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Dallas Lease Returns responded

Thank you, Stephenie, it's fantastic to hear that Pete provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

May 07, 2021

Professional, warm, friendly, prompt,attentive... and HONEST. Do not waste time with other dealers. Roel will do all he can to take the best care of you! More

by timothy.sloan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Dallas Lease Returns responded

Thank you, Timothy, it's great to hear that Roel provided you with a 5-star experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

May 07, 2021

Truly appreciate all the hard work that Anthony Zegarelli did to get me into my car! Very professional and got me the most for my trade. More

by glendaacosta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Tammy Lacy
May 07, 2021 -

Dallas Lease Returns responded

Thanks, Glenda, for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Anthony and our sales team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 07, 2021

I really enjoyed my experience and purchase. Pete really made the process go smooth and really easy. The fastest I ever purchased a car. I really would recommend that if you are in a market for a new vehicl More

by mskimmie6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pete and our sales team, and we look forward to working with you again. Congratulations on your new vehicle!

May 07, 2021

Have you ever bought a car sight unseen? Sounds unheard of but David Greenleaf at Dallas Lease Returns made it as comfortable as possible. They already take great pictures when they list the car online, ho More

by s2404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greenleaf
May 07, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with David and our sales team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle!

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