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Dallas Lease Returns

Dallas, TX

5.0
9,055 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 9,055 reviews

May 06, 2021

Anthony had everything ready for us ahead of time. Anthony made our purchase really quick and easy. He is such a sweet person to work with. More

by lau23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell
May 07, 2021 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear that Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle!

May 06, 2021

Purchasing a vehicle for my son at Dealer Lease Returns with Robert Schultz was a great experience! No hassle with knowledgeable expertise. We’ll be back! More

by Tannpace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell
May 07, 2021 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well with Robert and we hope you enjoy your new vehicle. We truly appreciate your feedback!

May 06, 2021

Dallas lease returns is a great place to do business. Pete was exceptional throughout the process. It was the best buying experience we have ever had. Highly recommend Pete to anyone looking for a new ve More

by v.chmura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. Pete and our team appreciate your business and hope to see you again soon!

May 06, 2021

Best person to deal with regarding cars and have gr8 knowledge... and special thanks to Ken to help with the bank. Must ask for Anthony !! More

by Russel007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Tammy Lacy
May 06, 2021 -

Dallas Lease Returns responded

Thank you for your very kind review, Russel. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with both Ken and Anthony here at Dallas Lease Returns. Congratulations on your new purchase, Russel!

May 06, 2021

This was the easiest Car Purchase I have ever made. Sindy made the entire process unbelievably easy and helped me get in my truck quickly and easily. I traded my car in as well and got a very fair deal (high More

by Noah H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
May 06, 2021 -

Dallas Lease Returns responded

Noah, Thank you so much for your excellent review! We are so glad that Sindy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 06, 2021

Absolutely the very best experience we have ever had buying a car. Pete is truly amazing! We will never go anywhere else! 100% THE BEST! More

by JessieChmura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Dallas Lease Returns responded

Jessie, we are very happy to hear that Pete provided you with such a positive experience with the purchase of your new vehicle! We sincerely value your business and look forward to your next visit.

May 05, 2021

Kerron was AWESOME 🤩. This was The quickest dealership Kerron was AWESOME 🤩. This was The quickest dealership experience I’ve ever had. He had everything ready for me to sign when I got there. Highly re More

by Amber Anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Dallas Lease Returns responded

Amber, here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Kerron, and it was a pleasure having you at the dealership. We appreciate your review!

May 05, 2021

My daughter & was looking for a vehicle Eric Taylor was awesome , he answered all of our questions. He was able Able to get us a great vehicle within my price range. We’re satisfied. More

by Vdangeris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Dallas Lease Returns responded

It's fantastic to hear that Eric and our sales staff provided you and your daughter with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

May 05, 2021

Tony was very personable and efficient, thanks for the great service! I will buy my next vehicle from Tony and send all of my friens More

by Ejwaldrep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
May 05, 2021 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 05, 2021

There was a welcome feeling from the beginning my husband & I were never pushed to making a decision. Everyone in the facility was friendly and personable even if they were not dealing directly with us. I ap More

by ybermejo3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Dallas Lease Returns responded

It's great to hear that Pete was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

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