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Dallas Lease Returns
Dallas, TX
9,055 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 9,055 reviews
April 13, 2021
I found a great car and was not expecting the process to be as easy as it was. Sindy really helped me get a good deal and I love that I did not have to spend all day at the dealership. I would definitely re be as easy as it was. Sindy really helped me get a good deal and I love that I did not have to spend all day at the dealership. I would definitely recommend that you ask for Sindy if you want a knowledgeable associate to get you through the process. More
by angiemtz316
Employees Worked With
Sindy Fernandez
April 13, 2021
AMAZING!!! Roel helped us purchase our vehicle in 2017 and it was the best experience we had after going to many dealerships. Now 4 years later our first stop was Dallas Lease Returns. We walked in and as and it was the best experience we had after going to many dealerships. Now 4 years later our first stop was Dallas Lease Returns. We walked in and asked for Roel and he took care of us. He made us feel like family. The best decision we made was coming back to DLR, It was like we never left! Customer for life!!!! More
by Yesi. C
Employees Worked With
April 13, 2021
The process was super easy and Sindy was awesome. She was professional and went out of her way to accommodate us. She got us a great interest rate and it turned out to be with the credit union we already use professional and went out of her way to accommodate us. She got us a great interest rate and it turned out to be with the credit union we already use. :) More
by cochransd63
Employees Worked With
Sindy Fernandez
April 12, 2021
Pete and Dallas Lease Returns were great to work with. They definitely made my daughters first car buying experience a positive one. Highly recommend them. They definitely made my daughters first car buying experience a positive one. Highly recommend them. More
by Rebecca
Employees Worked With
April 12, 2021
From the moment I submitted a request on a car to the moment I drove off with my car I had nothing but exceptional customer service from this dealer. This was my first car to purchase from Dallas Lease R moment I drove off with my car I had nothing but exceptional customer service from this dealer. This was my first car to purchase from Dallas Lease Returns and it will not be my last. Awesome staff. More
by Andrea G
Employees Worked With
Don Webb, Dana Minies
April 10, 2021
It is hard to explain in writing how easy and stress free Mr. Ortiz made my sales experience. I never would have thought that purchasing a vehicle over 500 miles from my home would be so simple. He was ther Mr. Ortiz made my sales experience. I never would have thought that purchasing a vehicle over 500 miles from my home would be so simple. He was there for me and guided me through the whole sales process without a single issue. I can honestly say that my next purchase will be at Dallas Lease Returns. Thank you so much Roel! More
by arcowboy77
Employees Worked With
April 09, 2021
Pete was Amazing!!! Ever step in the process was handled perfectly!!! We will definitely buy cars from them in the future! A perfect experience buying a car!! perfectly!!! We will definitely buy cars from them in the future! A perfect experience buying a car!! More
by Carlydahlin
Employees Worked With
April 09, 2021
Great dealership very clean and professional, definitely a recommended place to purchase a car. First time buyer and Eric definitely made a dream come true. a recommended place to purchase a car. First time buyer and Eric definitely made a dream come true. More
by Chris.sidon
April 09, 2021
Sindy was a pleasure to deal with and very knowledgeable on vehicle options. I looked for cars for two days straight and she was best sales person! on vehicle options. I looked for cars for two days straight and she was best sales person! More
by Hoytmanxt
Employees Worked With
Sindy Fernandez
