Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
7,858 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,858 reviews
June 02, 2019
Anthony was great! Anthony was super friendly and worked hard to get my wife and I into the truck we were looking for. Went out of his way to get the price to where we w Anthony was super friendly and worked hard to get my wife and I into the truck we were looking for. Went out of his way to get the price to where we wanted it. More
by zane
Employees Worked With
June 01, 2019
Amazing Customer Service Robert was very customer friendly and helpful. He has a high level of level expertise and is very engaged with the customers experience. I was in an Robert was very customer friendly and helpful. He has a high level of level expertise and is very engaged with the customers experience. I was in and out in no time at all! I was over impressed with the pricing as well! A Customer for life! Thanks Robet! More
by bdav127
Employees Worked With
June 01, 2019
The only place I will ever go to for a used car! Immaculate warehouse, clean, incredible amount of room, ability to get hands on with every car in the house, the cars are incrediblely detailed, and a Immaculate warehouse, clean, incredible amount of room, ability to get hands on with every car in the house, the cars are incrediblely detailed, and a great staff. 5 stars does not even begin to rate...... 10 stars!! Very fast and incredibly easy transaction. More
by kevin_marcum
Employees Worked With
May 31, 2019
Purchase previously leased vehicle Just outstanding to work with to find the perfect vehicle. Very, very helpful. Impeccably honest. Mo went way above and beyond the norm to make sure Just outstanding to work with to find the perfect vehicle. Very, very helpful. Impeccably honest. Mo went way above and beyond the norm to make sure I was purchasing the vehicle I desired. No question was too much to answer, and all were answered in highly respectable demeanor. Mo and DLR made great transport arrangements to ship the vehicle about 900 miles to my location, arriving in a convenient time frame. Extremely satisfying customer service. More
by Dave_2016
Employees Worked With
Mo Diakite
May 31, 2019
Best car buying experience ever! This has been the easiest car purchase ever James Smith was my dealer and also my son he took care of both of us and I will definitely recommend this This has been the easiest car purchase ever James Smith was my dealer and also my son he took care of both of us and I will definitely recommend this place to my friends and family. More
by Happy 47
Employees Worked With
James Smith
May 30, 2019
Best Car Dealership Thanks to MO for helping me ..he was quick and straight to the point..he have very good customer service and I will recommend this dealership to anybo Thanks to MO for helping me ..he was quick and straight to the point..he have very good customer service and I will recommend this dealership to anybody.. More
by Dominique
Employees Worked With
Mo Diakite
May 29, 2019
Smooth process Great place! If you're looking for a nice reliable car, and good people to assist you during the process DLR is the place to go. Thanks James! For all Great place! If you're looking for a nice reliable car, and good people to assist you during the process DLR is the place to go. Thanks James! For all of your help and hard work. More
by S. Wells
Employees Worked With
James Smith
May 28, 2019
smooth and stress free Of several inquiries into vehicles Pete was the first to respond. He was knowledgeable and straightforward. During a three hour drive to DLR Pete chec Of several inquiries into vehicles Pete was the first to respond. He was knowledgeable and straightforward. During a three hour drive to DLR Pete checked on us several times to see how we were doing. Upon arrival the vehicle was detailed and exactly as described.The transaction was smooth and painless. Pete was great to work with and really good at handling his job. Everyone we delt with was pleasant and friendly. Great people and a very reasonable price for the vehicle. Thanks DLR and Pete Hankins More
by Kevin
Employees Worked With
May 25, 2019
Happy Happy This is the 2nd vehicle we’ve bought from Robert! He’s professional and personable with the paperwork ready and waiting. Always a great experience! This is the 2nd vehicle we’ve bought from Robert! He’s professional and personable with the paperwork ready and waiting. Always a great experience! More
by MimiE
Employees Worked With
May 24, 2019
Quick, Friendly, Easy Start to finish took about 15 minutes. Very satisfied with the process and overall ease of buying my new truck. Anthony Zegarelli was the real deal. Start to finish took about 15 minutes. Very satisfied with the process and overall ease of buying my new truck. Anthony Zegarelli was the real deal. More
by ATL2019
