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Dallas Lease Returns
Dallas, TX
7,858 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,858 reviews
March 16, 2019
Great Customer Service I had previously dealt with two other dealerships and did not have a good experience. I was about to put a hold on looking for a vehicle, but decided I had previously dealt with two other dealerships and did not have a good experience. I was about to put a hold on looking for a vehicle, but decided to reach out to Dallas Lease Returns and got connected with Anthony. I did not feel pressured and he is very easy going. He answered all my questions without giving me the “run around” like the other dealerships did. I will definitely recommend Anthony to friends and family. He was great to work with! More
by Niki N.
Employees Worked With
March 15, 2019
Happy customer Great prices and very happy and satisfied with purchase, was not pressured to purchase anything other than what u was interested in, paper work was a Great prices and very happy and satisfied with purchase, was not pressured to purchase anything other than what u was interested in, paper work was a breeze and deals where quick and easy. Thank you. More
by West51
Employees Worked With
March 14, 2019
Toyota Pete was great to work with. He was very knowledgeable and courteous. No pressure sales pitch. We would definitely recommend this dealership and Pe Pete was great to work with. He was very knowledgeable and courteous. No pressure sales pitch. We would definitely recommend this dealership and Pete in particular. More
by Kschurr
Employees Worked With
March 12, 2019
Great truck at great price Super fast sale transaction, in and out in an hour. Truck was as advertised with no issues. Mo was great to work with and had everything ready when we Super fast sale transaction, in and out in an hour. Truck was as advertised with no issues. Mo was great to work with and had everything ready when we got there. Will buy from again! More
by Fordguy#1!
Employees Worked With
Mo Diakite
March 12, 2019
Val and Taylor Turnbow Our experience with Roel was great. Roel was very knowledgeable and helpful and was also very accommodating as we both work full time and don’t have m Our experience with Roel was great. Roel was very knowledgeable and helpful and was also very accommodating as we both work full time and don’t have much free time to car shop. We have already recommended Roel to others and will continue to do so. More
by TT
Employees Worked With
March 12, 2019
Great buying experience Being from 9 hours away trust and communication were huge factors for me. Roel and the team at Dallas Lease Returns we’re very easy to work with and p Being from 9 hours away trust and communication were huge factors for me. Roel and the team at Dallas Lease Returns we’re very easy to work with and prompt about communicating. They went out of their way to be transparent about the vehicle I bought. They even took it to a 3rd party mechanic and paid to fix the one minor issue they found with the vehicle. When I got there, the truck was exactly as described. Couldn’t have been a better buying experience! Would definitely recommend anyone. More
by kstreeter513
Employees Worked With
March 12, 2019
Excellent car buying experience I have purchased multiple cars over the last 30 years. This was the best car buying experience I have ever had. Chris was extremely helpful in all par I have purchased multiple cars over the last 30 years. This was the best car buying experience I have ever had. Chris was extremely helpful in all parts of the process. I have already recommended them to others and will consider this the first place to check out the next time I am looking for a new car. Thank you for the great experience 😊 More
by Scottfriedman1970
Employees Worked With
March 11, 2019
Excellent service I had a wonderful easy experience in buying my pickup truck from here. Sales representative was very helpful and answered every question. I strongly r I had a wonderful easy experience in buying my pickup truck from here. Sales representative was very helpful and answered every question. I strongly recommend this place. Great experience. Quick fast and easy. Thanks Blanca Benitez for everything. More
by Mendoza,danny25
Employees Worked With
March 11, 2019
Always a great deal and great service Roel and his crew are amazing. I won't buy a car from anyone else. They are friendly and very helpful. Roel always does his best to take care of my fa Roel and his crew are amazing. I won't buy a car from anyone else. They are friendly and very helpful. Roel always does his best to take care of my family. More
by Rsmith2020
March 10, 2019
Great experience Best experience I have ever had buying a car, new or used, and I have bought a lot. Did everything they said they would do. Best experience I have ever had buying a car, new or used, and I have bought a lot. Did everything they said they would do. More
by Excellent
