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Dallas Lease Returns

Dallas, TX

5.0
7,993 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,993 reviews

May 09, 2018

Top Customer Service and Best Deal Around Anyone looking for a new to them vehicle should look at Dallas Lease Returns first. They have a great selection, and the price we paid for our Volvo c More

by drbreaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018

failure to finish strong Very impressed with the deal and price but then they failed to get the title to me before 60 days. Called several times with NO CALL BACKS...Now if I More

by KsDeb
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Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Brockway
May 31, 2018 -

Dallas Lease Returns responded

Hello. Again we are sorry about the tags taking long and glad we could get you taken care of. Please let us know if you need anything else. Thank you for your business!

May 07, 2018

Quintessential Perfect Experiece For anyone who is in the market to purchase a car, I STRONGLY suggest and even insist that you go to Dallas Lease Returns. More specifically I must IN More

by AlyFabulous
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Castro
May 07, 2018

Purchase of Lexus Dallas Lease Returns is a great dealer! Al our sales rep is exceptional. He is very courteous, helpful, provided all the info we need and arranged the More

by Shanbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Castro
May 05, 2018

Found a nice Lexus They have a ton of inventory, a clean location, and are easy to do business with! Chris kept in contact with me because another potential buyer came i More

by Dallas75238
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
May 05, 2018

Great experience Roel was great from the beginning to the end. He was helpful and made it really easy for me to decide on the purchase of the vehicle. Everyone was r More

by Lisa
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018

Exceptional Excellent experience , all paperwork and financings was complete by the time we drove from Sherman to Addison to pick up the car, the decision was mad More

by Dkrodell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018

A Quality Buying Experience My experience at Dallas Lease Returns was the best buying experience ever. I've purchased many cars before. My sales associate Chris Mikell was nice More

by kmcgil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018

A wonderful example of outstanding customer service! James Smith @ Dallas Lease Returns provided my family and I nothing but 5 star service !!! I searched online at the Inventory available and from his More

by deltagirl1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
May 02, 2018

Easiest car buying experience for a first time buyer! This was my first time buying a car and Juan made the process so simple! I know I hounded him with questions, but he was there to answer every single More

by TristenMyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Contreras
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