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Dallas Lease Returns
Dallas, TX
6,779 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 6,779 reviews
August 09, 2013
This was a great experience. We live 70+ miles away from the dealership. We were choosing between two vehicles. Mike got both of them ready for us. Pressed for time , our visit was short. On our second trip the dealership. We were choosing between two vehicles. Mike got both of them ready for us. Pressed for time , our visit was short. On our second trip Mike once again had both vehicles ready. We bought one. The customer service that Mike showed to us is not common these days. On our next purchase we will come back to Mike and Dallas Lease returns. We will also recommend both! More
by tlombard
Employees Worked With
Juan Contreras
Helpful August 09, 2013
Dallas Lease Returns had the best deal in town, and trust me, I searched everywhere. They also offered a better interest rate than my credit union. Jordan Campsey was extremely courteous and efficient. He me, I searched everywhere. They also offered a better interest rate than my credit union. Jordan Campsey was extremely courteous and efficient. He was also very knowledgeable and personable. Would definitely recommend Jordan and Dallas Lease Returns to anyone in the market for a luxury vehicle. More
by earashad
Employees Worked With
Malia Penington
August 09, 2013
After watching the internet for months I wanted to get a newer Ford Ranger 2011 before they were all old. The one I wanted was at Dallas Lease Returns. Mike was very professional and honest in his assessm newer Ford Ranger 2011 before they were all old. The one I wanted was at Dallas Lease Returns. Mike was very professional and honest in his assessment of the condition of the vehicle. On the phone he described any dents or scratches and overall appearance. I was very pleased when I went to pickup the vehicle since it was near perfect for a used truck. The transaction was very easy and quick so I was on the road with my truck heading to Iowa. As stated in writing the contract stated that they would send me the extra keys and the title. They arrived shortly. I had a very good experience with Dallas Lease Returns. More
by TbirdZ2
Employees Worked With
Ken Purnell
August 09, 2013
Originally saw the car listed on ebay. My husband and I stopped by the dealership to get a look at it first hand and I took it for a test drive. Chris gave me a very good deal and a couple of days later stopped by the dealership to get a look at it first hand and I took it for a test drive. Chris gave me a very good deal and a couple of days later I picked up the car. I have now had the car for 5 years and still enjoy driving it. More
by alisonp3
Employees Worked With
August 09, 2013
Dallas Lease Returns was recommended to us by a friend so we searched their pre-owned inventory online and contacted Chris for help finding us the vehicle to fit our needs. Chris was super friendly and alway we searched their pre-owned inventory online and contacted Chris for help finding us the vehicle to fit our needs. Chris was super friendly and always responded quickly to our questions. He was able to find us the exact make and model we were looking for - within our budget -- and even in the right color! After quickly running it through detail TWICE, we were able to close the deal with our trade-ins and walk away extremely satisfied. Chris Mikell gives his clients superb service, operates great via email and text, and even came through on his promise to throw in a pine tree air freshener! Much appreciated. More
by partyof6rachel
Employees Worked With
August 09, 2013
Great to deal with and easy to do business. Would recommend. I was happy with my GTR and dealing with this dealership. I dealt with Chris and he was good to me. recommend. I was happy with my GTR and dealing with this dealership. I dealt with Chris and he was good to me. More
by hellaqwik1
Employees Worked With
August 09, 2013
I don't think there's enough room in this box to put all of the good things I have to say about Dallas Lease Returns. I found the car I wanted online, contacted Chris for details and a thorough wal put all of the good things I have to say about Dallas Lease Returns. I found the car I wanted online, contacted Chris for details and a thorough walkaround to find out the car's condition, made a deal, and spent a total of 10-15 minutes in his office before I was headed back to Arkansas in my new vehicle. If only all car buying experiences were this great! More
by wlmartin86
Employees Worked With
August 09, 2013
Purchased Lexus SC430...lease return. Chris picked me up at the airport and went to their office. Car was represented accurately on-line. Paid for the car & drove back to Houston. Owned it for 4 1/2 yrs...n at the airport and went to their office. Car was represented accurately on-line. Paid for the car & drove back to Houston. Owned it for 4 1/2 yrs...no problems with the car. More
by 1marine1
Employees Worked With
August 09, 2013
We have bought 3 vehicles from Dallas Lease Returns and highly recommend them. Chris Mikell is Kris Gaerlan are great to work with and make the transaction easy and quick. highly recommend them. Chris Mikell is Kris Gaerlan are great to work with and make the transaction easy and quick. More
by daphycole
Employees Worked With
August 09, 2013
Worked with Chris Mikell to purchase an Audi long distance. He made the whole process simple. We had inspection and all the paperwork completed before hand. I flew in, Chris was great, picked me up distance. He made the whole process simple. We had inspection and all the paperwork completed before hand. I flew in, Chris was great, picked me up at the airport and had the car ready to go when I arrived. Five minutes later I was on the road and we have loved the car. Highly recommended. More
by tcj2020
Employees Worked With
