Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,946 reviews
October 18, 2024
From start to finish, this was the absolutely the best car buying experience I’ve ever had. Afton was the consummate professional and made the entire experience a pleasure. Would absolutely purchase from car buying experience I’ve ever had. Afton was the consummate professional and made the entire experience a pleasure. Would absolutely purchase from them again. 10/10 More
by MRP
Employees Worked With
October 18, 2024
We’ve bought 2 vehicles at Dallas Lease Returns with Afton and we’ve had great experiences Afton and we’ve had great experiences More
by Mtaylorj2718
Employees Worked With
October 18, 2024
Dallas Lease returns and Chris Mikell is the place we go when we are ready for a new vehicle. Chris is super knowledgeable and makes the process so easy. I trust his guidance. I personally use to dread the when we are ready for a new vehicle. Chris is super knowledgeable and makes the process so easy. I trust his guidance. I personally use to dread the car buying experience because of the high pressure sales aspect but I don’t anymore because Chris puts you and your preferences first. More
by Lisa Robertson
Employees Worked With
October 18, 2024
Having done business with Chris M. several times over the decades, I once again found myself coming back to Dallas Lease Returns. Main reasons are transparency, fair deals, trust, an several times over the decades, I once again found myself coming back to Dallas Lease Returns. Main reasons are transparency, fair deals, trust, and words mean something. I’ll be back again soon. More
by Mike N
Employees Worked With
October 17, 2024
Above and beyond is an understatement for what Brad provides for his customers. We purchased a new 2024 Hyundai Palisade and made the transaction go through flawlessly. He even took it an extra mile an provides for his customers. We purchased a new 2024 Hyundai Palisade and made the transaction go through flawlessly. He even took it an extra mile and got us our second key and did an at home key programming service for us. He truly cares about his customers and makes them feel at ease. More
by krayton werth
Employees Worked With
October 16, 2024
Great customers service and effective communication. Pete was helpful and patient in helping figure out what car I needed made purchasing a car easier than I anticipated. Pete was helpful and patient in helping figure out what car I needed made purchasing a car easier than I anticipated. More
by lucysakura78
Employees Worked With
October 16, 2024
I thoroughly enjoy working with Charlie Pollard and the dealership. Charlie is very easy to communicate with and responds very quickly. I give him a 10 out of 10. Best customer service hands down! dealership. Charlie is very easy to communicate with and responds very quickly. I give him a 10 out of 10. Best customer service hands down! More
by rhyan_newton
Employees Worked With
Charles Pollard
October 15, 2024
Robert Yousef and the whole dealership team have been the most professional and friendly that I’ve ever encountered in the car buying business. Robert was always available, catered to all my requests, was ut most professional and friendly that I’ve ever encountered in the car buying business. Robert was always available, catered to all my requests, was utmost honest and professional, and prioritized the customer. I highly recommend working with them. More
by Eduard
Employees Worked With
October 15, 2024
Fast, quick, great service! I Would highly recommend Charles Pollard again! Had the truck picked out on a Friday and Monday drove off with the truck! I Would highly recommend Charles Pollard again! Had the truck picked out on a Friday and Monday drove off with the truck! More
by ddelevators
Employees Worked With
Charles Pollard
