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Dallas Lease Returns

Dallas, TX

5.0
7,937 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,937 reviews

September 17, 2024

Brad helped me get a car in my price range! And he is very communicative! More

by AliciaM
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Dallas Lease Returns responded

Thank you, Alicia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

September 16, 2024

I like how they keep cars indoor and mostly low mileage. I feel this dealership has been transparent with us and very trustworthy. The only hope is they would offer any return policy. More

by Jeff Ye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dallas Lease Returns responded

Hi Jeff: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

September 14, 2024

The dealership is very nice and clean. The cars in their inventory are of high quality in my opinion. Edgar was a very professional and courteous salesman, very easy to work with. He took More

by T. Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Edgar can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 14, 2024

Toronto was amazing to deal with. He was professional, responsive, courteous and friendly. He really made me feel important and like I was his only client. I will definitely lease fro More

by drcrumpacker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Sep 15, 2024 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Toronto had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 13, 2024

Brad is so helpful and friendly. Very transparent and straightforward through the whole process. I wholeheartedly recommend talking to Brad if you’re in the market for a new ride. More

by sphelps115
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Brad and our team at Dallas Lease Returns are glad to have you as a customer.

September 13, 2024

Professional and attentive: I am very pleased with the customer service I received at this dealership. They were very professional and attentive throughout the entire purchasing process. If you're looking More

by frenchcheerosu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric and our team, and we look forward to working with you again.

September 13, 2024

Love my new car! Toronto did everything I needed from a salesperson! He went above and beyond! More

by MANUELADIAZ87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Sep 15, 2024 -

Dallas Lease Returns responded

Manuel, Thank you so much for choosing Dallas Lease Returns! Please let us know if Toronto and our team can be of any more assistance.

September 12, 2024

Brad is a great personality that can also get you moving fast - well done and thank you! More

by Ty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch, Angelica Mitchell
Sep 12, 2024 -

Dallas Lease Returns responded

Ty, Thank you for your very kind review. Brad and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

September 12, 2024

Pete Hankins helped me a my husband in finding out future vehicle with quickness to fit our schedules, thoroughness during verbal communication to enhance our understanding of prices and going through the tr More

by alainagpatterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Dallas Lease Returns responded

It's great to hear that Pete was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

September 12, 2024

He was a nice and patient seller. I put my application online and he contacted me the same day and i was sighing the papers the next day to get my car! I spent less than 20mins signi More

by Nikki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Dallas Lease Returns responded

Thank you, Nikki! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

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