Back

Dallas Lease Returns

Dallas, TX

5.0
7,927 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

Directions

By Type

Showing 7,929 reviews

August 30, 2024

Chris and the team did a great job from start to finish to ensure the process was seamless with the car that was perfect for our daughter. More

by gvasquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your kind feedback for Chris and the team.

August 30, 2024

Easiest and nicest experience ever! We will definitely be returning to buy another car from Chris Mikell. He is very responsive and personable!! More

by Ashley.e.vasquez427
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service, Ashley! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

August 30, 2024

Pete was very helpful and great to work with. He was great in letting me have ample time to test drive the truck as well as allowing me to take it to my mechanic for an inspection prior to purch More

by RM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Pete was able to assist you and that you had such a positive experience.

August 30, 2024

I am a repeat customer based on the excellent service we receive from Mr. Harrison More

by A6F
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Aug 30, 2024 -

Dallas Lease Returns responded

We are very happy to hear Toronto provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 30, 2024

Pete is awesome. He is always going out of his way for his to make sure his customers are pleased and happy. He makes the entire car buying process seamless. More

by Bryan Gaudin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Dallas Lease Returns responded

Bryan, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Pete can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 29, 2024

What a great experience we had with Kerron. He was super helpful and friendly. My son was a first time buyer and he made him feel comfortable and welcoming. Keep up the great work!! More

by pmadrid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
Aug 29, 2024 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Kerron had the opportunity to provide you and your son with great service. We thank you for choosing Dallas Lease Returns!

August 29, 2024

This dealership should do a better inspection on their vehicles, fuel filter needed a change and the touch screen went bad within a wk of purchase (phantom key touching) most likely happening before it wa More

by william.brown77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
Aug 29, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a 5-star experience, and we're sorry that we fell short here. Please don't hesitate to reach out if you'd like to discuss these issues in more detail. We will share your comments with our team, and we hope you will give us another opportunity to serve you.

August 29, 2024

Had a great experience, overall. Pete went out of his way to make sure I was comfortable with the buying experience, and I ended up with a vehicle that I truly love. More

by Jblackmgr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica
Aug 29, 2024 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Pete was able to help, and we hope to see you again!

August 29, 2024

I was very pleased to get a car through Dallas lease returns and to be working with Toronto Harrison. He was very timely and got everything I needed. I would definitely recommend. More

by Melaniepaige2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Aug 29, 2024 -

Dallas Lease Returns responded

Thank you, Melanie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

August 28, 2024

Professional, and very kind, associate Toronto was very helpful with any questions we had! Would definitely recommend More

by seanrichardson2891
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Aug 29, 2024 -

Dallas Lease Returns responded

Thank you so much for your kind words, Sean, and for taking the time to leave us this wonderful feedback!

...
82
...