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Dallas Lease Returns

Dallas, TX

5.0
7,918 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,918 reviews

August 17, 2024

Chris helped us buy our 4Runner TRD long distance. He was so incredibly helpful with specifications of the vehicle and checked all of the items requested and provided video response to all questions. More

by Tmac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 17, 2024

Straightforward, no pressure, responsive and open book. They is who this is my second car I have bought with Brad. More

by Bmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 16, 2024

Eric was great professional and very knowledgeable about the vehicle and was to take care of all of our requests More

by menderiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

August 16, 2024

Great cars and amazing customer service. Eric was very professional and kept in constant contact with updates. More

by ms.brown051984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

August 16, 2024

This is my second visit to Dallas Lease Returns and dealing with Brad. He has gone above and beyond both visits. Definitely will be back to buy my next vehicle. More

by Tim Newton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Brad had the opportunity to provide you with another great service. We thank you for choosing Dallas Lease Returns!

August 16, 2024

Brad was absolutely amazing at getting us a new family car. I was nervous to be trading in our truck, yet Brad made me feel at ease with the whole process. He was very straight forward with all the inform More

by Chloe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
Aug 18, 2024 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Brad. It was a pleasure having you at the dealership. We appreciate your review!

August 16, 2024

He was great! !! Helped us understand the process and didn’t look at us as just numbers. Great Guy! 100% recommend him to guide you for your next purchase. More

by Deniseg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Hoyla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

August 16, 2024

The vehicles offered here are top notch if you're in the market for a pre-owned. Chris was super helpful and communication was great! Our Family has purchased 3 vehicles here. Will definitely be a repeat cu More

by D. Franklin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 16, 2024

Edgar was great and the buying experience was simple and was stress free, will be back! More

by Murray1209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Dallas Lease Returns responded

Quality customer service is always our number one priority, and we're happy to hear that Edgar met your expectations. Thank you for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

August 15, 2024

Great and professional vehicle buying experience-no games. Excellent vehicles and ease of purchase. Thx Brad More

by Oklahomacity
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

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