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Dallas Lease Returns

Dallas, TX

5.0
7,854 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,854 reviews

July 02, 2024

Javuan gave me and my Family a great experience buying a car from him, it was truly exceptional, definitely will be back and i will for sure tell all my friends and family to come see him More

by Ithara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javuan Banks
Jul 03, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Javuan and our team, and we look forward to working with you again.

July 02, 2024

A very positive experience compared to other dealers I've worked with in the past. Gabriel went above and beyond to support me as an out-of-state buyer, including transporting the car to and from a nearby me More

by KG214
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel Harris
Jul 03, 2024 -

Dallas Lease Returns responded

We are very happy to hear that Gabriel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 02, 2024

I had a wonderful experience at this dealership. The cars are top tier. Their staff - exceedingly helpful, transparent and caring. They honored my time, with no pressure of commitment. I would defin More

by natasha.slaughter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Harris
Jul 02, 2024 -

Dallas Lease Returns responded

Natasha, customer satisfaction is our #1 priority at Dallas Lease Returns. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Gabriel and Pete, and it was a pleasure having you at the dealership. We appreciate your review!

July 02, 2024

Very informational and trust worthy will definitely use this dealership again or refer anyone in the Market for a amazing vehicle and great customer service! More

by Loganwhitaker1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Dallas Lease Returns responded

Thank you, Logan, for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

July 01, 2024

Words can not describe the professionalism and comfort level that Marvin Hoyal displayed in helping me with my new car! He hit a home run! A very honest determined person who completed the deal. I’m v More

by Janetwright5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Hoyla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Dallas Lease Returns responded

Thank you, Janet, for your kind words for Marvin and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

June 30, 2024

I couldn't have had a better experience buying my first car. I can't thank Afton enough for all of her help and for guiding me through this process. It's nice to know that you're in good hands and that t More

by Dailen Hanks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Dallas Lease Returns responded

Dailen, it's fantastic to hear that Afton provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

June 30, 2024

Great experience with Dallas Lease Returns. I was skeptical purchasing a car from 1,500 miles away. Gabriel overnighted the paperwork to me. Inclosed was an overnight envelope to go back. Great More

by mrinbetween013
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel Harris
Jul 01, 2024 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Gabriel and our team were able to help, and we hope to see you again!

June 30, 2024

Helpful and polite. He was able to get me a good deal and some new tires. He is also very knowledgeable. More

by freemana11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Hoyla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

June 29, 2024

Bobby was amazing at providing exceptional service and helping me find a vehicle. And great communication More

by JamesB
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to write this review, James. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

June 29, 2024

Blanca was very helpful and sought out the best possible rate for us when purchasing our car! She was quick and smooth with the whole process and did not leave any information behind and kept us informed. G More

by Joshua Sung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance.

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