Dan Cummins Chevrolet Buick of Paris

A good place to get vehicle friendly customer service and work hard to get you into anything I recommend to take a trip to dan Cummins work hard to get you into anything I recommend to take a trip to dan Cummins More

This dealership is focused on two things, sales volume and dealership goals. They come across as caring about the customer but it is only later that you realize they do what is best for the dealership. and dealership goals. They come across as caring about the customer but it is only later that you realize they do what is best for the dealership. More

Anytime I’ve been there they’ve been super efficient, doing their best make sure all my needs are met! Can’t say enough good things about them! doing their best make sure all my needs are met! Can’t say enough good things about them! More

I went there on a rainy Friday morning hoping to get one of the advertised on-sale cars before the crushing crowds the next day - a sunny end-of-month Saturday. Salesperson Jeff greeted me promptly. We one of the advertised on-sale cars before the crushing crowds the next day - a sunny end-of-month Saturday. Salesperson Jeff greeted me promptly. We selected a car from the stock numbers I provided. The car was retrieved from the lot and I test drove it. The car was in perfect condition, and therefore eligible for possible purchase. This would be a second car for me so there was no urgency to buy anything. I showed Jeff the numbers I worked out using the website pricing and promotional APR. They agreed and everything proceeded with no stress whatsoever. So what could I complain about? They had the car I wanted - color and equipment - and sold it to me for the price they advertised online. I went through the whole process in about two hours - including finance and insurance. The car was delivered in perfect condition with a full tank of gas. So to answer the question posed above, there was - and is - nothing to complain about. It was fast and simple, and I drove home in the exact vehicle I wanted. Having purchased dozens of new cars over the years, I can say that the process is far easier when you are working with friendly salespeople that have a level of integrity that you don't often see in the automotive retail business. More

They are the best dealership I am happy with my car. This makes my second car from them . This makes my second car from them . More

Tried to make a deal, sent pictures of my trade via the link they supplied. We agree on the price and the day before I’m set to pick up my car they decide the way my LLC is worded on the title that Frankfo link they supplied. We agree on the price and the day before I’m set to pick up my car they decide the way my LLC is worded on the title that Frankfort issued is not how they like to see it. They act like they can’t take a vehicle titled to a business and transfer it to their name. Then after we agree on a price, I’ve done sent photos of the dent in the door and the scratches on the lift gate, they want to try and say the tires are not good even thought they are above the 5/32nds they told me was the cutoff. Shady dealer and shady sales force! More

Heather was very patient with me . She is someone that I would highly recommend on .I will send my family and friends to her if they are looking to buy a vehicle. She is someone that I would highly recommend on .I will send my family and friends to her if they are looking to buy a vehicle. More

Rodrell was great. Thank you very much I appreciate it. I would recommend him to anyone. Thank you very much I appreciate it. I would recommend him to anyone. More

This was wonderful from the first call until buying a vehicle! They was really helpful in all ways vehicle! They was really helpful in all ways More

I am writing to express my serious dissatisfaction with the service I received from Dan Cummins. While my vehicle was in your care, my chrome mirror was damaged. This damage did not exist prior to my visit the service I received from Dan Cummins. While my vehicle was in your care, my chrome mirror was damaged. This damage did not exist prior to my visit and occurred solely due to the handling of my vehicle by your staff. What is most upsetting is not just the damage itself, but the lack of professionalism, accountability, and concern shown afterward. I expected your team to take responsibility and provide a clear resolution. Instead, the issue was handled poorly, leaving me frustrated and disappointed with the overall service. When a customer entrusts their vehicle to a dealership, basic care and respect for that property should be guaranteed. Damaging a vehicle and failing to promptly and properly address the issue is unacceptable and does not meet reasonable customer service standards. I am requesting that this matter be resolved immediately, including repair or replacement of the damaged chrome mirror at no cost to me. I expect to be contacted promptly regarding how Dan Cummins plans to correct this situation. This experience has significantly impacted my opinion of your business, and I hope you will take the necessary steps to make this right More