Dan Cummins Chevrolet Buick of Paris

We ordered tires from Dan Cummins in Paris, KY. and given an appointment to have them put on. - My husband took off work for this appointment and upon arrival, our name was on the board showing our and given an appointment to have them put on. - My husband took off work for this appointment and upon arrival, our name was on the board showing our appointment time. We were later told that they did not have the tires and we would have to come back. We were given the name of the supervisor of the service dept (Casey Roberts) to discuss any concerns and to be given an explanation for this issue. When we called we left a message and she didn't bother to call us back. My husband took off work a 2nd time when the tires actually arrived. When he asked to speak to Casey to discuss a discount for having to use vacation time and make 2 trips to Paris, we were told she was unavailable. Something everyone should also know is there is a price match guarantee with Dan Cummins. When they were given the print out of a cheaper price elsewhere, we were told they were not honoring our comparison. Please note: it was for the same tire we bought from them... To say that our experience with Dan Cummins not standing behind what they offer was a disappointment is an understatement. We feel that the situation was not handled properly and that our time was not important. Department managers are responsible for the ethic and service that their team offers their customers. Casey Roberts dropped the ball. - A manager should call customers back when there is a concern or issue that needs attention. We had a very disappointing, time consuming and disrespectful experience with Dan Cummins, Paris Service Dept. More

Enjoyed working with Titus. Finance person was exceptional even though we paid. Both were very knowledgeable. Finance person was exceptional even though we paid. Both were very knowledgeable. More

Such wonderful, caring people. Great experience!! Would definitely recommend Worked with us to get what we wanted Great experience!! Would definitely recommend Worked with us to get what we wanted More

Friendly. Really liked Stan, the one that took care of the sales.He text me during the process of waiting on my car to come in. Really nice and helpful Really liked Stan, the one that took care of the sales.He text me during the process of waiting on my car to come in. Really nice and helpful More

Dan Cummins was wonderful to deal with. The experience was quick and easy. Darius Smith made that possible. Thank you for my new car, the professionalism, the positivity, and good vibes a The experience was quick and easy. Darius Smith made that possible. Thank you for my new car, the professionalism, the positivity, and good vibes all the way around. More

They’re very kind and try their absolute hardest to get the car you want for the best deal the car you want for the best deal More

Paige was AMAZING! She went above and beyond to help match me with the perfect vehicle to fit my budget. She went above and beyond to help match me with the perfect vehicle to fit my budget. More

Very easy to negociate a fair price for the used vehicle I was buying. They got me financed eventhou the commercial vehicle I bought is not easy to finance thru normal lending channels. I was buying. They got me financed eventhou the commercial vehicle I bought is not easy to finance thru normal lending channels. More

Shout out to Mr Ruben Sauceda for our smooth transaction with our RAV4 Toyota! Thank you for assisting us! with our RAV4 Toyota! Thank you for assisting us! More

Very nice and helpful. They absolutely went above and beyond for my deal. I highly recommend them ! They absolutely went above and beyond for my deal. I highly recommend them ! More