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Dan Deery Toyota

Cedar Falls, IA

4.7
545 Reviews

7404 University Ave

Cedar Falls, IA

50613

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Showing 545 reviews

September 26, 2023

We had an outstanding experience at Dan Deery Toyota and would highly recommend them to anyone who asks! Josh Kuehl contacted me after my online query and then Whitney Grove met us at the dealership and was More

by Seth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney Grove, Josh Keuhl
Sep 27, 2023 -

Dan Deery Toyota responded

Thank you so much for taking the time to share your fantastic experience at Dan Deery Toyota! We're thrilled to hear that Whitney and Josh provided you with such an awesome experience. It's wonderful to know that Josh reached out to you promptly after your online query and that Whitney went above and beyond to make your visit to the dealership a memorable one. We pride ourselves on providing exceptional customer service, and it sounds like they truly exceeded your expectations. Your recommendation means a lot to us, and we appreciate your trust in us. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new Toyota, and thank you for choosing Dan Deery Toyota!

September 20, 2023

the sales associate did not seem to be concerned about my needs and limitations. He reluctantly did go to check on the vehicle and did call me back. Apparently the vehicle had some issues and was not road More

by Romy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
James
Sep 27, 2023 -

Dan Deery Toyota responded

We appreciate you taking the time to provide feedback on your recent experience at our dealership. We're genuinely sorry to hear that you didn't feel your needs and limitations were adequately addressed during your visit. We understand that it can be frustrating when the sales associate's attention doesn't meet your expectations. Your feedback is essential to us, and we'll be sure to address this with our team to ensure that future customers receive the attention and care they deserve. Regarding the vehicle you were interested in, we apologize for any inconvenience caused by its current condition. Safety is paramount, and we take it very seriously. We are working diligently to resolve the issues and make the vehicle roadworthy once again. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to our management team. We value your feedback, and we are committed to improving our service to provide a better experience for all our customers in the future. Thank you for bringing this to our attention.

September 20, 2023

Excited with my Ford Edge. Drake Henrichs was polite answered our question if unable he found out right away. He was ready with the paper work when I arrived to pick up the veh More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Henrichs
Sep 27, 2023 -

Dan Deery Toyota responded

We're thrilled to hear about your positive experience at our dealership! Thank you for sharing your feedback regarding your purchase of the Ford Edge and your interaction with Drake Henrichs. It's great to know that Drake provided you with excellent customer service by being polite, responsive, and informative. It's clear that he genuinely cared about helping you find the right vehicle that suited your needs and didn't push you towards a more expensive option unnecessarily. Your satisfaction is our top priority, and we're delighted that Drake's professionalism and dedication made your car-buying process smooth and enjoyable. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your Ford Edge, and thank you for choosing us!

September 17, 2023

Easy transaction and no pushy sales gimmicks. Found what I wanted, just wish the market was better for used prices but I’m happy with car and added security with year warranty. More

by VonnieV
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Salvador
Sep 27, 2023 -

Dan Deery Toyota responded

Thank you for the 5-star review! We're thrilled to hear that your transaction was easy, without any pushy sales tactics. We understand the challenges in the used car market, but we're delighted that you found the car you wanted and added security with the year warranty. Enjoy your new vehicle!

September 15, 2023

Got there on a weekend late but Justin was great and helped us find a car for the kid!!Great service department as well! 5 Stars More

by m17moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
justin k
Sep 16, 2023 -

Dan Deery Toyota responded

Thank you for sharing your positive experience with Justin and our service department! We're delighted to hear that Justin provided you with excellent service, even when you arrived late on a weekend. Helping you find a car for your child is a responsibility we take seriously, and we're thrilled that Justin could assist you in making the right choice. Our service department is dedicated to maintaining the quality and performance of your vehicle, ensuring it stays in top-notch condition. Your 5-star rating is greatly appreciated, and it motivates us to continue delivering exceptional service. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Safe travels for you and your child in their new car!

September 15, 2023

Mark Carlisle was extremely helpful in finding a new Grand Highlander for us and worked hard to give us a great deal!! More

by Uniperc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carlisle, Dustin Deery
Sep 16, 2023 -

Dan Deery Toyota responded

Thank you so much for taking the time to share your positive experience with Mark Carlisle! It's wonderful to hear that he played a pivotal role in helping you secure a new Grand Highlander in record time and at an excellent deal. Mark's dedication and commitment to his clients truly shine through in your review. It's always a pleasure to work with professionals who go above and beyond to ensure customer satisfaction. If you ever need assistance in the future or have any questions about your new vehicle, don't hesitate to reach out to Mark. We appreciate your business and look forward to serving you again in the future. Enjoy your new Grand Highlander!

August 31, 2023

It was a great experience. Quick and easy process. Cody Zey helped us and listen to our wants and needs. More

by mikesul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Zey
Sep 05, 2023 -

Dan Deery Toyota responded

We're thrilled to hear that you had a great experience with us! A quick and easy process is something we always aim for to make your car-buying experience as convenient as possible. It's fantastic that Cody Zey was able to assist you effectively and take the time to listen to your wants and needs. We believe in tailoring our services to our customers' preferences, and your feedback confirms that we're on the right track. If you ever have any more needs or questions in the future, please don't hesitate to reach out. We're here to assist you. Safe travels in your new vehicle, and thank you for choosing us!

August 31, 2023

The whole experience was great. Whitney and crew were very nice, professional and most importantly, helpful! More

by K&C
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Whitney
Sep 05, 2023 -

Dan Deery Toyota responded

We greatly appreciate your wonderful feedback! It's fantastic to hear that your entire experience was great, and that Whitney and our team left such a positive impression on you. Our team takes pride in providing exceptional customer service, and your kind words about their professionalism, friendliness, and helpfulness mean a lot to us. We believe in going the extra mile to assist our customers in finding the perfect vehicle and making the car-buying process as smooth as possible. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your satisfaction. Safe and happy driving in your new vehicle, and we look forward to serving you again!

August 31, 2023

We just started are fifth lease today. Thanks Dan Deery for a great selection and fair prices More

by pasnwild
Recommend Dealer
Yes
Employees Worked With
Danette, Tammy
Sep 05, 2023 -

Dan Deery Toyota responded

Congratulations on starting your fifth lease with us! We greatly appreciate your continued trust in Dan Deery for your automotive needs. It's wonderful to hear that you're satisfied with our selection and pricing. We always strive to offer a wide range of options to cater to our customers' preferences and budget. Your loyalty is a testament to our commitment to providing exceptional service and value. If you ever have any questions or need assistance during your lease, please don't hesitate to reach out to us. We're here to ensure you have a smooth and enjoyable experience throughout the duration of your lease. Thank you for choosing Dan Deery, and we look forward to serving you for many more leases to come. Safe and happy driving!

Sep 06, 2023 -

pasnwild responded

I can't say enough about Danette and the awesome people at Dan Deery Toyota. We keep coming back, the new car lease deals are outstanding.

August 31, 2023

I can’t say enough about this place they had me in and out in no time. More

by mikesul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Zey
Sep 05, 2023 -

Dan Deery Toyota responded

Thank you so much for your positive feedback! We're delighted to hear that you had a quick and efficient experience with us. We understand that your time is valuable, and our goal is to provide prompt and excellent service to our customers. If you ever have any more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you and ensure your satisfaction. Safe travels, and we look forward to serving you again!

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