Dan Deery Toyota

Honestly one of the worst experiences of my life. I purchase a 2016 Mazda CX- 5 on May 18th, I had the car for ONE WEEK and drove the car twice before it broke down on May 25th and I had to have I purchase a 2016 Mazda CX- 5 on May 18th, I had the car for ONE WEEK and drove the car twice before it broke down on May 25th and I had to have it towed back to the dealership (on my dime I might add). Where they held it until July 18th!! Issue after issue with this car and they ended up replacing the whole engine. Communication was atroucious, I could never get any updates on when my car would be ready or even what the issue was. Leaving voicemail after voicemail with no return calls or they would promise to give me an update and then I would never get a call. Until finally my dad called and they got back to him right away. (I will say this lack of communication is also on the Mazda dealership as they had to tow my car there for the repair). Communication got a bit better but I was constantly told "Your car should be done by X date" only for that to be completely false. I was told to call the Mazda dealership for updates and then I was told I should *NOT* be calling the Mazda dealership and then I was again told, "if you want an update on your car, call the Mazda dealership" Totally conflicting information and very frustrating. They did pay in full for the repair as not only did I purchase the extended warranty but it also had the "Dan Deery Certified" warranty. I honestly wasn't going to leave a review, I know sometimes crappy situations happen and it was handled very poorly but I don't like to be a negative person! However today I was informed I'm not able to register my car due to the PREVIOUS owner of the car having tinted windows and getting written up for it. Dan Deery either didn't know this or didn't care as I was never informed of this. I now have to take my car to get it inspected by the sheriffs office and then submit that my car passed the inspection to the county before I can even register my car. Overall, I can NOT recommend purchasing a car here. The customer service is terrible. They don't care about the cars they put on the lot, and they certainly don't really care about you as a customer. However they definitely have a lot of nice cars! So if one catches your eye I would suggest having your own personal mechanic (NOT one from Dan Deery) check it over before you purchase any cars from them. Just my 2 cents and maybe a little venting from a very frustrating past few months. (I don't remember the financing guys name but he was great, only positive experience I had) More

We have a fleet of vehicles that we service at Dan Deery, as well we have purchased them all at Dan Deery. We are very pleased with their dealership. We mainly go through Mark Carlisle for everything. Deery, as well we have purchased them all at Dan Deery. We are very pleased with their dealership. We mainly go through Mark Carlisle for everything. But never had a problem with using anyone there. Great service More

Whitney was incredibly helpful. I had a lot of anxiety walking in, and a lot of questions. She was patient, energetic, and answered every little thing I could come up with. She walk I had a lot of anxiety walking in, and a lot of questions. She was patient, energetic, and answered every little thing I could come up with. She walked me through the process and found the perfect car for me in my price range. Tammy Meier was the finance manager to help me finish up my paperwork and she was very personable. What started as a nervous day was made easy, fun, and exciting by their friendly, patient representation and helpfulness. I’m very glad to have worked with two wonderful ladies who got me into a reliable car! I would highly recommend making an appointment with, or asking for, Whitney. More

Have purchased several vehicles at Dan Deery Toyota. All have been excellent experiences. Mark Carlisle was able to come up with a 4runner for me when I needed, and vehicle supply was hardly none. Great All have been excellent experiences. Mark Carlisle was able to come up with a 4runner for me when I needed, and vehicle supply was hardly none. Great Dealership! More

This was our second vehicle purchase from Dan Deery; Nathan Siems did a terrific job in getting us into a vehicle that fit our price point and intended use. We very much enjoy this pre-owned vehicle, a Nathan Siems did a terrific job in getting us into a vehicle that fit our price point and intended use. We very much enjoy this pre-owned vehicle, and Nathan bent over backward to ensure we everything went well with the transaction. More

Cant say enough about how helpful this dealership has been to me. When I was without a vehicle due to an accident, Mark Carlisle and Dustin Deery provided me with a loaner to drive while it was repaired. been to me. When I was without a vehicle due to an accident, Mark Carlisle and Dustin Deery provided me with a loaner to drive while it was repaired. I never expected the service, but it really helped me through a difficult time of need. Thanks so much for the great service. More

Mark Carlisle has been my salesperson from day one. Always makes buying a car simple and easy. I live a couple hours from dealership and have always bought my vehicles there and done all my service the Always makes buying a car simple and easy. I live a couple hours from dealership and have always bought my vehicles there and done all my service there as well. Would highly recommend this dealership. More

Randy Friedley responded quickly and professionally to my inquiry without pressuring me to buy anything inquiry without pressuring me to buy anything More

I've always bought and serviced my vehicles from this dealership. I have family that works at this dealership in service and sales. The Deerys have always made my experiences there great. Mark Carlisle a dealership. I have family that works at this dealership in service and sales. The Deerys have always made my experiences there great. Mark Carlisle and Dustin Deery were able to find the used vehicle i needed. Really great experience again! More

Very nice people to work with. Mark Carlisle has been excellent to work with. He has been very patient and has presented no pressure. Found the perfect new Toyota for me. Mark Carlisle has been excellent to work with. He has been very patient and has presented no pressure. Found the perfect new Toyota for me. More