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Dan Perkins Subaru

Milford, CT

4.8
2,704 Reviews
Call Dealership (833) 759-6869
View Awards

1 Boston Post Rd

Milford, CT

06460

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2,704 Reviews of Dan Perkins Subaru

November 01, 2021

Service was horrible.. They had my car for 37 days and they did not fix my car.. I have a warranty and it’s useless and they did not take care of my car need the radio replaced.. More

by WARDLAW.DOUGLAS
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service wasn’t taken care of, Jammell Mejia, Marc Mesidor
Report | Print
Nov 28, 2021 -

Dan Perkins Subaru responded

We replaced the radio, which is capped by the warranty at $500.

November 01, 2021

great job the whole crew is awesome, i am always happy with the service that is provided More

by jizzo01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Silveira, Shana Costa
Report | Print
Nov 04, 2021 -

Dan Perkins Subaru responded

Jizzo01, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

October 31, 2021

I have always been pleased with Perkins staff and expertise. This is my third Subaru with you and will continue to return. More

by hellrga@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Silveira
Report | Print
Nov 04, 2021 -

Dan Perkins Subaru responded

Hi Hellrga@aol.com, thank you so much for your positive comments about Dan Perkins Subaru! Thank you so much for choosing Dan Perkins Subaru as your first choice for service!

October 30, 2021

Very caring staff! We’re from Florida. Would recommend visitors stop by this excellent dealership. More

by DEN06611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Costa
Report | Print
Nov 04, 2021 -

Dan Perkins Subaru responded

Den06611, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

October 29, 2021

I'm ready for a jeep!! Subaru experience horrible. Poor customer service. I'm done. More

by KLM3208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Odea
Report | Print
Nov 30, 2021 -

Dan Perkins Subaru responded

Klm3208, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Thank you for leaving feedback. Please reach out to us at (203) 882-5686 so we may identify ways to improve your experience.

October 29, 2021

The problem was not fixed. After 2hrs waiting the problem was not fixed so a new light has to be ordered and I have to drive back and wait again. The dealership is not close so another long drive for me. Se More

by GLISSADE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freddy O'Malley, Shana Costa
Report | Print
Nov 04, 2021 -

Dan Perkins Subaru responded

Hello Glissade, thank you; we appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 28, 2021

Service was professional and helpful. We chose to wait for the car to be serviced amf were offered a ride to and from the nearest diner. We found this to be very thoughtful. More

by MARG4BATH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Silveira
Report | Print
Nov 04, 2021 -

Dan Perkins Subaru responded

Marg4bath, we really appreciate your great feedback! Thank you so much for choosing Dan Perkins Subaru as your first choice for service!

October 27, 2021

I was told that the repair would take two hours which didn’t happen. I was there for four hours because they told me I was lucky that I didn’t have to come back because they had the part in stock. More

by JO.GAMBARDELLA
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know, Shana Costa
Report | Print
Nov 29, 2021 -

Dan Perkins Subaru responded

Jo.gambardella, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (203) 882-5686 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you. Avrom Sevell, GM

October 27, 2021

Efficient and friendly They are professional and understand the cars The wait time was reasonable More

by BHP203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, Gil Silveira, Shana Costa, David Ortiz, Marc Mesidor
Report | Print
Nov 24, 2021 -

Dan Perkins Subaru responded

Bhp203, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Dan Perkins Subaru as your first choice for service!

October 26, 2021

I had a screw in my tire and then fit me in ASAP and took care of everything. Removed the screw and thoroughly examined the tire. I couldn’t be happier. More

by SGDEBLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia, Shana Costa
Report | Print
Nov 16, 2021 -

Dan Perkins Subaru responded

Sgdeblock, thank you for your kind words! We're happy we could help. Thank you so much for choosing Dan Perkins Subaru as your first choice for service!

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