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Dan Perkins Subaru
Milford, CT
2,466 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,466 Reviews of Dan Perkins Subaru
January 16, 2012
Bob treated us with respect and sensitivity... He gave us the strong feeling that he was “there” for us in every respect...I know that if a question arises I have a friend at Perkins Subaru and will not hesi the strong feeling that he was “there” for us in every respect...I know that if a question arises I have a friend at Perkins Subaru and will not hesitate to call! PS I do not understand the next (“optional") question... Please disregard the response.....AW More
by alvinwainhaus
Employees Worked With
Bob Oshrin
Helpful January 14, 2012
Upon visit to Dan Perkins Subaru, we were approached by a laid back salesman who was friendly and helpful. The salesman suggested a lower priced model for our needs. After reviewing the limited selection of laid back salesman who was friendly and helpful. The salesman suggested a lower priced model for our needs. After reviewing the limited selection of vehicles and test driving a model that had a foul interior odor, we decided on a vehicle to be ordered with the potential to buy. We were told that there was a high demand for the vehicle and it would take 10-14 days to locate and bring in the car. We were also told that the price of the vehicle was "as is" and non-negotiable. We put down a refundable, good-faith deposit to hold the vehicle with no obligation to buy. We did not sign any paperwork which was offered to be signed prior to the vehicle being ordered. After finding another dealer who could locate the vehicle sooner and with a better price, we contacted Dan Perkins Subaru (4 days later) to notify them that we would not be purchasing the vehicle through their dealership. We also requested a refund on the refundable deposit. Contact through emails was initally responded to (although not professionally toned) stating that a better deal could be made. When it was known we would not be buying the vehicle at Dan Perkins Subaru, correspondance was ended by Dan Perkins Subaru. We called Dan Perkins Subaru to find out how our deposit would be refunded and a manager attempted to skirt around the issue. The manager accused us of not having proper credit or being able to get financed, then was upset that we went with another dealership, stating "we already bought your car, I don't understand". We reiterated that we had not purchased or signed a contract binding us to the vehicle. Rudely, I was told that the money would be refunded in 10 days and abruptly hung up. This shows the following: 1)Dan Perkins Subaru was able to get the vehicle in at a better price, 2) the vehicle could be ordered and brought to the dealership in a more timely fashion, 3) sales staff did not keep its customers aware of the status of the vehicle, 4) the attitudes of the staff at Dan Perkins Subaru suddenly changed to being extremely rude and unprofessional as soon as it was learned they would not get our business. More
by DarkInCT
Employees Worked With
Shawn
January 05, 2012
Mark Mesidor is wonderful to work with. I have owned over 15 new cars in the past 25 years. In the last 12 years I have purchased 9 Subaru's. I would not think of going to anywhere else. Mark and his team o 15 new cars in the past 25 years. In the last 12 years I have purchased 9 Subaru's. I would not think of going to anywhere else. Mark and his team of Service Writers are the best. Especially Gina and Dave. They are friendly knowledgeable but most of all they care. As far as I am concerned Mark shop be nominated for the best Service Director in the Northeast. He is by far the best that Dan Perkins has had over the years. I would alkso nominate Gina as one of the best service writers in the Northeast. In addition, Mark has a great staff of Mechanics especially John, Gene, Jimmy and Brad. The job is always done right. Finally, Anthony is wonderful to work with when I need parts. He is an excellent PArt Manager and always gets back to me. More
by engineermanager
Employees Worked With
Mark, Gina, Dave, John, Gene, Brad, Jim, Anthony
January 05, 2012
I have been getting my car serviced at the Subaru Milford CT location for a few years now. Marc and his staff have always been very friendly and professional not to mention the service they provided was exc CT location for a few years now. Marc and his staff have always been very friendly and professional not to mention the service they provided was excellent. I have and will continue to recommend as many people to this Milford Subaru location as possible. The really do go over and beyond the call of duty. More
by njctflgirl
Employees Worked With
marc mesidor
January 04, 2012
This is the second vehicle I have purchased from Dan Perkins Subaru. Everyone is always so friendly and helpful...that's why I came back. During this purchase, Bob Oshrin provided such exceptional cus Perkins Subaru. Everyone is always so friendly and helpful...that's why I came back. During this purchase, Bob Oshrin provided such exceptional customer service. His smile, kind words, patience, and professionalism made purchasing a new vehicle here even better! More
by gms498
Employees Worked With
Bob Oshrin
January 04, 2012
Brought my vehicle in for service and other mechanical issues on several occassions in 2011. Every visit I was greated by very friendly, knowledgeable and courteous staff. They were very in tune with my n issues on several occassions in 2011. Every visit I was greated by very friendly, knowledgeable and courteous staff. They were very in tune with my needs if the job would take more time than I was able to wait, I was offered a loaner in order to get around while my vehicle was being worked on. The staff took very good car of me and my vehicle. I would recommend anyone who would need service on there vehicle without a doubt. Thank you for such a pleasant, stressless experience. Shirley Colon More
by shirley colon
Employees Worked With
Marc Mesidor, David, Gina and all the Front Desk Staff
January 04, 2012
Brought my car in for a 15000 mile service got a great price and a free rental for the day. The service manager wannnns very courteous. Nice clean shop. price and a free rental for the day. The service manager wannnns very courteous. Nice clean shop. More
by phin1336
Employees Worked With
Dave and Donna
January 03, 2012
While trying to buy a car for my son, by the usual drive through and trying to avoid the sales reps, I met Shelly Traumer in the lot. She was so helpful and knowledgable, that I ended up buy my sons car and through and trying to avoid the sales reps, I met Shelly Traumer in the lot. She was so helpful and knowledgable, that I ended up buy my sons car and a new car for myself. The experience was extremely pleasent and I felt confident that Shelly and Perkins was a safe bet to do business with. I am a first time subaru car owner and am very satisfied with my Legacy and my son with his used Forester. I highly recommend working with Shelly, she will fill your automotive needs and leave you happy. More
by s.salem
Employees Worked With
Shelly Traumer, Shelley Traumer
December 30, 2011
I have had service performed there several times because there is no other dealership nearby. They seem they do good work but definitely overcharge for labor and parts as well as throwing on additional ite there is no other dealership nearby. They seem they do good work but definitely overcharge for labor and parts as well as throwing on additional items that "need to be fixed/replaced". This past instance I had my car worked on and was quoted by the service manager one price only to find out it was over double what I was quoted when I went to pick up the car. The techs do good work but the up front team needs to be clearer with quotes and stop selling "add on" items. More
by disappointedowner1
Employees Worked With
David Otriz
November 30, 2011
Tom was wonderful to work with. He treated us with courtesy and respect throughout our dealing with him. He is a man of his word giving us accurate and precise information. He kept us in the loop thro courtesy and respect throughout our dealing with him. He is a man of his word giving us accurate and precise information. He kept us in the loop throughout the negotitions and personally supervised the overall purchase of our vehicle making sure all our requirements were met. During the delivery of our vehicle Tom spent 2 hours with us going over all the various components of our car. He also personally introduced us to the service department personal. Having checked on pricing through other dealerships, Dan Perkins pricing was on target. More
by ramich
Employees Worked With
Tom Montanaro
