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Dan Perkins Subaru
Milford, CT
2,704 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,704 Reviews of Dan Perkins Subaru
June 06, 2012
I have taken my car to Dan Perkins Subaru on several I have taken my car to Dan Perkins Subaru on several occasions for routine maintenance and repairs. Each time I enter the service department I am g I have taken my car to Dan Perkins Subaru on several occasions for routine maintenance and repairs. Each time I enter the service department I am greeted with a warm smile and friendly face. In the past I would be hesitant about bringing my car in for service in fear that the service advisors would try to up sell or over charge me for services. Here at Dan Perkins Subaru this is NEVER an issue! Dave Ortiz is always kind, Friendly, and honest about all repairs. He does go out of his way to make the repairs as inexpensive as possible. I am also always offered a loaner so that I do not have to wait around or try to find a ride to work. I did wait for a minor repair one time and had a great experience! The waiting area is very comfortable, they always have fresh coffee brewing and snacks to munch on while you wait. I would recommend getting your vehicle serviced here to anyone! The staff is great and they are always willing to go above and beyond to make your experience here the best. Keep up the good work!! More
by Nikalz
Employees Worked With
Dave Ortiz
June 06, 2012
I recently purchased a Subaru from Dan Perkins Subaru in Milford, CT Let me tell you I had the BEST experience I have ever had at any dealership. I have been shopping around for new car for few months n Milford, CT Let me tell you I had the BEST experience I have ever had at any dealership. I have been shopping around for new car for few months now. I have been to Premier Subaru in Branford let me tell you the experience I had with them..TERRIBLE after watching their commercials on TV about being "No Hassle" best price blah blah blah I went with my friend as soon as we got in the parking lot sales reps were all over us being so pushy and asking like are you guys really planing on buying a car soon or what? Right from the beginning i had a bad experience with them and after looking thru the lot I went inside and talk to the sales rep and got some monthly estimates on payments etc, I decided to wait and compare pricing from other dealerships.. That's when I went to Dan Perkins Subaru and had the BEST EXPERIENCE EVER!!! Right from the beginning the sales rep was very helpful without being so pushy at all and after going over number and estimated monthly payments etc.It was very clear that Dan Perkins won me over it was about $3,000 cheaper then Premier Subaru and I had the best customer service experience....I would NEVER recommend anyone to Premier Subaru their "Hassle Free Commercials " is a JOKE you get hassled the minute you walk in the parking lot. Now I'm going to recommend everyone in my family and friends to visit Dan Perkins Subaru in Milford they are the BEST!!! More
by sachinm152
Employees Worked With
Matt
April 12, 2012
My wife and I have leased, purchased many different cars over the past 20 years, (i.e., Toyota, Nissan, Acura). This is our first Subuaru with our recent lease of a 2012 Outback and our overall experience over the past 20 years, (i.e., Toyota, Nissan, Acura). This is our first Subuaru with our recent lease of a 2012 Outback and our overall experience with the personnel at Dan Perkins Subaru was by far the best. Specifically, Tom Montanaro did a great job handling our lease agreement in a very honest, straight forward and thorough manner. More
by josephsiebert
Employees Worked With
Tom Montanaro
April 07, 2012
I have always hated going to get a new car. Even when I leased a car, I always left thinking I paid for things I didn't need but felt pressured to get. In 2009, I leased a Subaru Impreza from Dan Perkins. leased a car, I always left thinking I paid for things I didn't need but felt pressured to get. In 2009, I leased a Subaru Impreza from Dan Perkins. I never thought I could afford a Subaru but the guys there made it happen. Well, the lease was up and I went right back because I had such a good experience the last time. Sure enough, I got Tom Montanaro to help me. He was great! Since money is tight for me (as with everyone)Tom was very patient with me. He took time and we went over all my options. Was it worth it to buy my vehicle or buy another vehicle or should I lease again? He answered all my questions and found me a car where I could afford the payments without regretting my decision when I left. I can't say enough good things about Tom. And Jeff, who did the leasing papers, even though he was super busy, took the time to explain everything to me. I never felt rushed or pressured into getting anything extra added to my contract. It didn't even take as long as I thought it would. Tom made everything happen so I didn't have to come back. I love my new Impreza and my new sales consultant, Tom Montanaro. I won't go to anyone else when I need a car. Thank you, Tom, and to all the people at Dan Perkins that were involved in getting my car ready to go. I know the people behind the sales people are just as important as the people up front. So to everyone at Dan Perkins Subaru, thank you for a great experience. More
by qcjean
Employees Worked With
Tom Montanaro
April 01, 2012
My Name is Luis Ramos.I recently purchased a 2012 Subaru impreza from Dan Perkins Subaru in Milford CT and they were absolutely Amazing from the time I walked in till the time I drove away in my new Beautif impreza from Dan Perkins Subaru in Milford CT and they were absolutely Amazing from the time I walked in till the time I drove away in my new Beautiful Car.I Highly recommend Dan Perkins Subaru to anybody looking on buying a Subaru in Connecticut..Just ask for Sal Giugno and he will make sure you feel right at Home.They were Honest and patient from the Beginning and im Happy For that.My First time ever buying a car from a Dealership and I'm glad it was there at Dan Perkins Subaru.Thanks Guys for your Help (BuyFromPaul) More
by LRamos410
Employees Worked With
Sal,Paul M,And Nick
March 30, 2012
I went to other Subaru dealers, no one comes close to Dan Perkins in terms of price, friendlyness and a great salesman Bob Oshrin. he made the buying of an outback a pleasure. he was to the point, kno Perkins in terms of price, friendlyness and a great salesman Bob Oshrin. he made the buying of an outback a pleasure. he was to the point, knows his product and without pushing makes the deal easy to conclude. I will recommend him often. More
by swimmer123456
Employees Worked With
Bob Oshrin
February 16, 2012
on 10/03/2011 I purchased A 2008 Nissan Altima. 3 months after the purchase I found out the car had suffered structural damage which had been declared at auction on08-31-2011, a full month before I purchase after the purchase I found out the car had suffered structural damage which had been declared at auction on08-31-2011, a full month before I purchased the car! Furthermore carfax states the information was available on09-06-2011, 3 weeks prior to purchase! AS I investigated this nightmare I realized the vin# on my paperwork,including contract, mileage odometer sheet,etc didnt match the vin# on car. they perpetuated a fraud and now a formal complaint has been filed with DMV and the Ct State Attorney General Office.Beware this dealership More
by chrislally
Employees Worked With
Sunan Siregar
February 02, 2012
We had purchased a new car from your dealership for my wife in October of 2011, and were extemely impressed with the level of exceptional customer service provided by Tom Montanaro and the Dan Perkin's te wife in October of 2011, and were extemely impressed with the level of exceptional customer service provided by Tom Montanaro and the Dan Perkin's team. Tom went above and beyond in assuring that my wife left your dealership in the car that she wanted. Very impressed with Tom's ability to stand behind his word! In January, I had some car issues, and Tom succesfully matched me with a car that I am also very pleased with. Once again, Tom came through and made this a painless, smooth transition, and I will spread the word that the staff at Dan Perkins cares about their customers. More
by Paul Hahn
Employees Worked With
Tom Montanaro
January 16, 2012
Bob treated us with respect and sensitivity... He gave us the strong feeling that he was “there” for us in every respect...I know that if a question arises I have a friend at Perkins Subaru and will not hesi the strong feeling that he was “there” for us in every respect...I know that if a question arises I have a friend at Perkins Subaru and will not hesitate to call! PS I do not understand the next (“optional") question... Please disregard the response.....AW More
by alvinwainhaus
Employees Worked With
Bob Oshrin
January 14, 2012
Upon visit to Dan Perkins Subaru, we were approached by a laid back salesman who was friendly and helpful. The salesman suggested a lower priced model for our needs. After reviewing the limited selection of laid back salesman who was friendly and helpful. The salesman suggested a lower priced model for our needs. After reviewing the limited selection of vehicles and test driving a model that had a foul interior odor, we decided on a vehicle to be ordered with the potential to buy. We were told that there was a high demand for the vehicle and it would take 10-14 days to locate and bring in the car. We were also told that the price of the vehicle was "as is" and non-negotiable. We put down a refundable, good-faith deposit to hold the vehicle with no obligation to buy. We did not sign any paperwork which was offered to be signed prior to the vehicle being ordered. After finding another dealer who could locate the vehicle sooner and with a better price, we contacted Dan Perkins Subaru (4 days later) to notify them that we would not be purchasing the vehicle through their dealership. We also requested a refund on the refundable deposit. Contact through emails was initally responded to (although not professionally toned) stating that a better deal could be made. When it was known we would not be buying the vehicle at Dan Perkins Subaru, correspondance was ended by Dan Perkins Subaru. We called Dan Perkins Subaru to find out how our deposit would be refunded and a manager attempted to skirt around the issue. The manager accused us of not having proper credit or being able to get financed, then was upset that we went with another dealership, stating "we already bought your car, I don't understand". We reiterated that we had not purchased or signed a contract binding us to the vehicle. Rudely, I was told that the money would be refunded in 10 days and abruptly hung up. This shows the following: 1)Dan Perkins Subaru was able to get the vehicle in at a better price, 2) the vehicle could be ordered and brought to the dealership in a more timely fashion, 3) sales staff did not keep its customers aware of the status of the vehicle, 4) the attitudes of the staff at Dan Perkins Subaru suddenly changed to being extremely rude and unprofessional as soon as it was learned they would not get our business. More
by DarkInCT
Employees Worked With
Shawn
