Danbury Chrysler Jeep Dodge Ram FIAT

Iscander and Jeremy helped us to find a car that fits Iscander and Jeremy helped us to find a car that fits our life while keeping us stylish. When I went into the dealership I wasn't sure what I wanted Iscander and Jeremy helped us to find a car that fits our life while keeping us stylish. When I went into the dealership I wasn't sure what I wanted but knew I had requirements. In no time at all, Iscander had recommended a great option for me and my large army of sporty kiddos. Iscander and Jeremy were upfront on the price, including manufacturer incentives, discounts, trade-in value. I knew exactly what to expect for the new car and felt good about the buying experience. My credit is fair which also made me nervous, but they put me at ease and helped me through several options. I've bought or leased 4 cars in my life time and this was my best experience yet. More

in 2020, I purchased a Jeep Grand Cherokee from this dealership. A year later, I upgraded to the overland package as it had everything I wanted. upon signing, it was agreed that they would replace the h dealership. A year later, I upgraded to the overland package as it had everything I wanted. upon signing, it was agreed that they would replace the hood as I quickly noticed rust bubbling along the edges. There was also chipped paint on the front bumper and they agreed to fix that too. Less than 24 hours after purchasing the vehicle, I noticed a dent in the door. I called nick who said they could fix the dent when they repaired the above cosmetic damage. I brought my car in on Monday, and was surprised when the “loaner car” was a beat up rental from enterprise, which I was charged $64 for. On top of it, I waited over an hour for the rental car, which made me miss an appointment and I was charged for that too. Fast forward to Wednesday- I spoke to Yvonne in the service department, who told me the car would be ready by 430pm. 5pm rolled around and I hadn’t heard from her. when I called her just after 5pm, she informed me the car would not be ready until the following day. On Thursday, I contacted Yvonne around 2pm, and was again told the vehicle would be ready by 430pm. I said I’d be at work then and would probably have to pick it up the following morning. She said she would still contact me at 430 to let me know the car was returned to the dealership for pick up. While at work, I spoke to my supervisor who stated I would be able to run over and pick up my car. I didn’t hear from Yvonne at 430 as promised, so I contacted her around 5pm. Yvonne stated she had dropped the car off to be cleaned at 415pm. She stated she would reach out to them and call me right back with a pick up time. By 6pm, I still hadn’t heard from her. So I decided to contact a manager “Jeremy”because I was tired of the run around. he was unhelpful and advised me that the car would not be ready until tomorrow. I clearly expressed my frustration with the lack of customer service I continually experienced. The car was brought back to the dealership and they advised that it had not been detailed. I said I didn’t care, I just wanted my car back at this point. I finally received my car at 7pm. the bumper was not properly fixed, but instead they merely painted over the chipped surface- it looks like they used white out to do the job. They didn’t remove the dent and provided an excuse about “structural integrity”. Initially, they tried to tell me the bubbling on the hood was just the paint- and instead of ordering a new hood from the start, as discussed, they attempted to grind down the rust. Apparently, the rust perforated through the hood so they then had to order a hood to be primed and painted. They tried to act like they were doing me a favor by fixing the above damage, even though I paid 37K for the vehicle. Overall a terrible experience. I will never purchase another vehicle from this dealership!!!! More

Sal and the rest of the Service Department do a great job whenever I bring my truck in for Service. I highly recommend them to both family and friends. whenever I bring my truck in for Service. I highly recommend them to both family and friends. More

Nick is awesome! Fun to work with, responsive and helpful. Highly recommend going here for your Jeep, you won't be disappointed. 10/10! Amazing! helpful. Highly recommend going here for your Jeep, you won't be disappointed. 10/10! Amazing! More

This dealership has been the best for me so far, ever since I started purchasing cars. The hassle is free because what you agree upon is what you get. As far as Harry Shah, the sale’s rep is concerned, t since I started purchasing cars. The hassle is free because what you agree upon is what you get. As far as Harry Shah, the sale’s rep is concerned, this guy is a go getter; he does not take a no for an answer, he will go out of his way to make sure that you get your car as ordered. Complete satisfaction for me so far and I hope that the upcoming staff will follow in the same philosophy established by their predecessors. Keep up the good work guys. More

I went in to see Paul and Harry and they helped me get into the car of my dreams! I've got a brand new Jeep Wrangler Unlimited Sahara Altitude and I couldn't be any happier with their service and commitm into the car of my dreams! I've got a brand new Jeep Wrangler Unlimited Sahara Altitude and I couldn't be any happier with their service and commitment to making it work and getting me exactly what I wanted. I can't recommend Harry and Paul enough, Harry's experience and knowledge of the product really put my mind at ease. I hope everyone goes to see them to fall in love with their next vehicle too, you won't be disappointed with this team!! More

This dealership has a bunch of talented people willing to go the extra mile to make sure the customer is happy! Excellent team! Thumbs up go the extra mile to make sure the customer is happy! Excellent team! Thumbs up More

I recently purchased a Jeep Grand Cherokee from Hari Shah of Danbury Chrysler. I really enjoyed working with Hari. Hari was not only professional but extremely courteous and thorough. Further, he took the of Danbury Chrysler. I really enjoyed working with Hari. Hari was not only professional but extremely courteous and thorough. Further, he took the time to show me various vehicles (without being pushy like other salesman). The location was clean and all the personnel were extremely courteous and helpful. Lastly, Hari gave me a great deal. It was a pleasure. working with him. - Vikrum, Stamford, CT More

Harry Shah and the team did amazing job. Thank you guys for getting me out of my problem car and getting me into a beautiful Cherokee. for getting me out of my problem car and getting me into a beautiful Cherokee. More

We went in looking for a used vehicle because it was what we thought we could afford and with some awesome and honest salesmanship.....we left with a brand durango that is amazing!!!! Thanks Nick for all you we thought we could afford and with some awesome and honest salesmanship.....we left with a brand durango that is amazing!!!! Thanks Nick for all your hard work and tenacity to make us not have to shop any more. More