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Danbury Chrysler Jeep Dodge Ram FIAT

Danbury, CT

4.9
2,184 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
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100B Federal Rd

Danbury, CT

06810

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Showing 2,184 reviews

January 07, 2021

Harry Shah was great, easy to work with and made the process straight forward. The vehicles was ready to be picked up on the same day. More

by Btmccar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Harry appreciates your compliments! Thank you for your business!!

January 07, 2021

Very good experience working with Jimmy and the dealership in general. Got me into the car I wanted and made sure everything was done to my needs. Follow up on a couple things was prompt and prof More

by PE3456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Canavan
Jan 18, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new vehicle! Jimmy was very happy to help! Thank you for your business!!

January 07, 2021

Harry in sales is top notch and very accommodating. We told him all our wants and needs and he pulled through! Very pleased w/jeep More

by Spenic22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new Jeep and thank you for letting Harry help you with the purchase!!

January 06, 2021

Worst dealership ever! John Blesse, Jeremy Winter, Nick Hule, Salvatore Sinardi. The culture in this dealership is awful. Our Jeep has a problem with the seats, only days after we bought it, I called t More

by Very Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Sinardi John Blesse, Nick Houle, Jeremy Winter
Jan 07, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Mr. Watson, we informed you in March of 2020, at 117,000 miles, that the oil adapter housing in your Durango was leaking. The repair was declined. We feel it best at this juncture to bring our professional relations to an end. Please visit https://www.mopar.com/en-us/service-maintenance/find-dealer.html to locate another Dodge-certified service center.

Jan 08, 2021 -

Very Disappointed responded

9 facts about the Durango: I brought my Durango in for an oil change. The oil adaptor housing was NOT BROKEN. The Durango was NOT LEAKING OIL. We picked it up and the oil housing was broken and it was leaking oil. Your service department broke the housing when changing the oil. Your service department told me it would be 1500.00 to fix the damage. When I expressed discontent with having to pay for something they broke Sal spitefully told me that it would now cost 4000.00 to fix. I submit a poor review based on the above facts. You tell me to go away. 5 facts about the Jeep: My brand new Jeep has a problem with the seats. It is under warranty. You refused to honor the warranty. I submit a separate poor review based on the above facts. You tell me to go away. For those that read this review. These are the facts. Go to Pamby to buy your vehicle. If you buy your car here the service department will likely treat you poorly and the sales department will likely not honor your warranty.

January 06, 2021

Worst dealership ever! John Blesse, Jeremy Winter, Nick Hule, Salvatore Sinardi. The culture in this dealership is awful. I brought my Durango in for an oil change. When I picked it up it was leaking More

by Very Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clyde DeGray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Blesse, Jeremy Winter, Nick Hule, Salvatore Sinardi., Salvatore Sinardi Jr., Nick Houle, Jeremy Winter
Jan 07, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Mr. Watson, we informed you in March of 2020, at 117,000 miles, that the oil adapter housing in your Durango was leaking. The repair was declined. We feel it best at this juncture to bring our professional relations to an end. Please visit https://www.mopar.com/en-us/service-maintenance/find-dealer.html to locate another Dodge-certified service center.

Jan 08, 2021 -

Very Disappointed responded

9 facts about the Durango: I brought my Durango in for an oil change. The oil adaptor housing was NOT BROKEN. The Durango was NOT LEAKING OIL. We picked it up and the oil housing was broken and it was leaking oil. Your service department broke the housing when changing the oil. Your service department told me it would be 1500.00 to fix the damage. When I expressed discontent with having to pay for something they broke Sal spitefully told me that it would now cost 4000.00 to fix. I submit a poor review based on the above facts. You tell me to go away. 5 facts about the Jeep: My brand new Jeep has a problem with the seats. It is under warranty. You refused to honor the warranty. I submit a separate poor review based on the above facts. You tell me to go away. For those that read this review. These are the facts. Go to Pamby to buy your vehicle. If you buy your car here the service department will likely treat you poorly and the sales department will likely not honor your warranty.

January 06, 2021

Phil did a great job taking care of me during my new purchase understood my needs and sold me what I wanted A+ will buy from again very honest great place to buy a vehicle More

by Mikes1977
Recommend Dealer
Yes
Employees Worked With
Phil Prescott
Jan 18, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We're glad to hear that Phil was able to find what you were looking for! Happy driving, and thank you for your business!!

January 04, 2021

Harry was fantastic to work with! Honest, straightforward, knowledgeable and extremely personable. Made sure we were completely comfortable with all of our new car's feature and did not rush More

by christinegreen1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on the new car, Christine! We're glad Harry made is a positive experience for you! Thank you for your business!!

January 04, 2021

John once again has been unimaginably helpful for the second time we have leased with you guys. He always is very charismatic and truly cares about the customer in regards to getting them into the vehicl More

by Gilpetro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you very much for your compliments to John and acknowledgement of his efforts! We are honored that you've chosen to lease again through us! Thank you for your business!!

January 03, 2021

Phil was pleasant to work with and was honest and straightforward. I would recommend going to Phil to get honest opinion and deal. The finance Dept worked with me as well. More

by Richmsvs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Prescott
Jan 04, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for your recommendation, and thank you for your business!!

December 31, 2020

Amanda was very kind and great! She helped me get the car of my dreams and did her hardest to do everything she possibly could with helping me too. More

by anna.matarazzo3194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Bongiorno
Jan 04, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on getting the car of your dreams!! Amanda was very happy to help! Thank you for your business!!

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