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Danbury Chrysler Jeep Dodge Ram FIAT

Danbury, CT

4.9
2,185 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
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100B Federal Rd

Danbury, CT

06810

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Showing 2,185 reviews

August 19, 2022

Harry tried very hard to make our experience pleasant and he certainly did. Rating Harry efficient best sales person ever. More

by veronicam06470
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 18, 2022

Nice people to deal with, and I get it's a used truck, but when you tell someone that your service department went thru the vehicle they should actually do it, I have owned the truck for 3 weeks now and n More

by tjsnow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mammadov
Sep 01, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Hello, our technicians complete a safety inspection of every vehicle. The quality of the tires is assessed however balancing and test driving the vehicles isn't part of the process. The service department can provide you with a copy of the intake inspection.

Sep 01, 2022 -

tjsnow responded

Really What about the rear brake pads? that I had to replace because the squealers started 2 days after I got the truck?

Sep 02, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Our service department would have that information along with any notes from the technician who completed the inspection.

August 18, 2022

Sal greeted me and was the utmost professional. He kept me abreast as our truck was serviced with periodic updates. Customer service is key to customer retention and we'll certainly continue coming More

by lanjam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
Aug 18, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 17, 2022

2.5 hours for an oil change, greasy fingerprints on both sunvisors and the headliner, and car left in the back of the lot instead of returned to the service area. Complete lack of interest in creating a fav More

by Eevilkittie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The mechanic was the biggest problem in terms of timeliness and greasiness
Aug 18, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We apologize for the condition in which your vehicle was left. If you contact us at customerservice@danburyauto.com, we can arrange for your vehicle to be detailed.

August 15, 2022

Very friendly. Excellent experience. They listened to my needs and provided the perfect option. They went above and beyond. More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Miranda
Aug 18, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 15, 2022

Harry Shah went above and beyond to help me get setup with my first car at a time where I’m struggling financially and didn’t have the best car. He’s a real human and will treat you like a friend/family More

by philippe.dibiase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 14, 2022

Whole process was very smooth, Marc walked outside just as we were getting to the doors and introduced himself and helped us every step of the way from start to finish! Very much appreciated More

by Bball83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Bullock, James Brabham, Cory Smyth, Marc Ballard, Kelley Abbott
Aug 18, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 10, 2022

I have free oil change on every other one for my 2012 Durango as long as I own it. I am happy with it. More

by soguma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Bartholomew
Aug 12, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 10, 2022

Great guy. He went above and beyond to help me and my husband find the car we were looking for and got it in time for the prefect birthday gift. More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 08, 2022

Took a 900 mile trip one day after tire rotation. , oil change, brakes and brake pads change, oil cooler unit replacement . My jeep performed perfectly More

by johnnyant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larissa Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

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