Danbury Chrysler Jeep Dodge Ram FIAT

They will take your deposit then turn you away when you come back next day with cash on hand and tell you you will not get your deposit back. xxxx of the earth dealership sleazball practices come back next day with cash on hand and tell you you will not get your deposit back. xxxx of the earth dealership sleazball practices More

Ask for Harry or Billy they are the best! They make the process so smooth and stress free. They go above and beyond for their customers and try to help as much as possible. Great service and super knowledg process so smooth and stress free. They go above and beyond for their customers and try to help as much as possible. Great service and super knowledgeable. So happy to be in my 2022 Kia Sorento!! More

Harry is AMAZING! Knew what I wanted and I love my new Jeep. Will be back in the future. Jeep. Will be back in the future. More

I found the car online when it was in transit and was contacted the same day the car was delivered. Communication was very smooth and the deal took little time. contacted the same day the car was delivered. Communication was very smooth and the deal took little time. More

Harry is absolutely phenomenal, if you need a car despite situation, just go there. Trust me situation, just go there. Trust me More

John and team were absolutely amazing. They were helpful and accommodating in helping us buy our new vehicle. We will definitely be back to buy more cars from them. and accommodating in helping us buy our new vehicle. We will definitely be back to buy more cars from them. More

The Service dept is absolutely the worst. No communication at all. Don't drop your car off for a oil change and tire rotation because even if you have an appointment it may not get done and then communication at all. Don't drop your car off for a oil change and tire rotation because even if you have an appointment it may not get done and then to have them tell you after hours that they wanted to put there best mechanic on it. Well if there is a mechanic that isn't good enough to do a oil change and tire rotation ie brake fluid flush was on my list as well. Then maybe they shouldn't work there. Anyway this is not the 1st time but it seems like all the time so I guess I am to blame. This is the last time. I own my business and to have to lose 2 days of work to have simple procedures done is unacceptable and unprofessional. I wish I can tell a client oh a 1 day job is now going to be 2 at an hourly rate of $179 @ he. Absolutely the worst service dept out there!!! Sal was of no help didn't even call me to tell me he couldn't get the job done as I had to track him down after service dept was closed. Useless More

I met John who couldn’t have been more helpful or knowledgeable to help me with the purchase of my new Jeep knowledgeable to help me with the purchase of my new Jeep More

I tried to buy a car yesterday from Danbury Dodge. HUGE mistake! My experience there started with trying 5 separate times to call the dealership, and getting hung up on or told the car wasn't in that st mistake! My experience there started with trying 5 separate times to call the dealership, and getting hung up on or told the car wasn't in that store. We finally got someone who said the car was available and we could come by at anytime before 8 to see it. I got my family halfway there before I was told the car was not available. So I turned around. When almost home I got another call asking if I was still coming in! I was told the car was available after all. I asked for the salesman's name so I could deal with him. The next day I made an appointment to go see the car, called multiple times to verify I was coming, and 5 minutes after getting to the dealership the salesman's I was trying to give the sale to pawned me off on someone else. Whatever. I had the next guy give me a test drive, liked the car, and then found out it had been in an accident. Knowing this was going to hurt my insurance, I asked if they would be willing to come down any on a car that was so badly damaged I couldn't drive it home that day. They said there was no way they could reduce the price. They took my deposit no problem, but when I showed up with a pre-approved loan from Capitol One the told me the didn't use Capitol One. Then we noticed they dropped the price on the car we were trying to buy by $3000 on their website. When we asked why the sales manager stormed away saying: "bye, thanks for coming in!" And that was it! Nothing about a refund of the $500 I had already paid. No "sorry we can't make a deal." He just walked away in some obvious sleazy car salesman power move. This was the last straw in a series of pure disrespect shown to us as buyers. When I chased after him to ask about my deposit they said I wouldn't get my $500 back until Monday! We showed up to this place with a check for $16,000 expecting to drive home in the car that night! I have never felt more disrespected and unvalued as a customer. DON'T SHOP AT DANBURY DODGE!!! Not that it makes a ton of difference, I have NEVER worked so hard to give someone my hard earned money only to be told they didn't want it. Clearly they are not in the business of selling cars. They are in the business of ripping people off. More

Professional customer focused very knowledgeable with questions I think would be widely asked by customers and gets the customer exactly what they asked for questions I think would be widely asked by customers and gets the customer exactly what they asked for More