Danbury Chrysler Jeep Dodge Ram FIAT

Oil change Sal was the gentleman who took care of me. He was very helpful telling me how long it would take. Asked if I had any other concerns that I had. Very n Sal was the gentleman who took care of me. He was very helpful telling me how long it would take. Asked if I had any other concerns that I had. Very nice experience & extremely fast in getting my Jeep finished. I’ve always had great service and all the people in the service department are always helpful. Thank You for a job well done, as always. Happy Holidays to all & hope everyone has a Happy & Healthy New Years. More

Efficient, Effective, and Fair Through a reference from KellyBlue Book, I was directed to Christine Almonte at DanburyAuto to inquire about selling my vehicle. Christine was very Through a reference from KellyBlue Book, I was directed to Christine Almonte at DanburyAuto to inquire about selling my vehicle. Christine was very professional in representing me and my requested price. She is extremely personable, effective, and efficient. It was an excellent experience from start to finish. Thanks Christine! More

amazing Service reps were friendly and had me in and out of there in less than an hour. Oil change was on them since I bought my Jeep there and it was a very Service reps were friendly and had me in and out of there in less than an hour. Oil change was on them since I bought my Jeep there and it was a very reasonable price on tire rotation. More

Awesome This is my second experience working with Harry in sales and Carlos finance. Top notch. I didn’t expect to be a repeat customer so soon but a year int This is my second experience working with Harry in sales and Carlos finance. Top notch. I didn’t expect to be a repeat customer so soon but a year into my lease I totaled my Jeep Compass avoiding a deer. In 22 yrs of driving I have never had a parking ticket much less a totaled car. Harry helped me find the identical replacement one year newer. He worked really hard to get me what I wanted because in 2018 most of the Compasses are two tone, which I didn’t like. Great service. Above and beyond the normal sales team employee. Carlos in finance was amazing. Very honest and helpful. I was confident throughout the entire experience. I cannot say enough good things about this place ?? More

Walk in oil change quick and easy Service reps were friendly and had me in and out of there in less than an hour. Oil change was on them since I bought my Jeep there and it was a very Service reps were friendly and had me in and out of there in less than an hour. Oil change was on them since I bought my Jeep there and it was a very reasonable price on tire rotation. More

Oil Change Went in for oil change was told the wait would be about an hour, I was in and out in about 35 mins. all the service techs are great. Went in for oil change was told the wait would be about an hour, I was in and out in about 35 mins. all the service techs are great. More

Awesome service Wonderful staff who take time to fix the problems the right way!!!! Thank you all. I will pass another dealership to come here because of the ser Wonderful staff who take time to fix the problems the right way!!!! Thank you all. I will pass another dealership to come here because of the service. More

IF YOU WANT TERRIBLE CUSTOMER SERVICE COME HERE! Please read IF YOU WANT TERRIBLE CUSTOMER SERVICE COME HERE! VERY LENGTHY REVIEW BUT WORTH THE READ! DO NOT WASTE YOUR TIME HERE! I am very dissatisfied with the IF YOU WANT TERRIBLE CUSTOMER SERVICE COME HERE! VERY LENGTHY REVIEW BUT WORTH THE READ! DO NOT WASTE YOUR TIME HERE! I am very dissatisfied with the service I received today at the service center at 100 federal road, Danbury CT. I had called the establishment to let them know i was hearing a clicking sound on the rear passenger side of my car, I was concerned it may be something loose, maybe even my e-brake. I’m no mechanic so I made an appointment to have them check my car. I made the appointment for Wednesday October 17 for 10 AM! My first complain is when I go to drop the car off they tell me I had to pay for my loaner because I didn’t specify that it was a drop off and I needed alternative transportation. Had I known that information prior to my arrival I would have made the proper arrangements. I get my loaner and that Wednesday afternoon I receive a call stating there is nothing wrong with my car. I proceed to tell them they have to drive my car around the block to hear what I’m hearing because it’s a very obvious sound, there’s no way no one couldn’t hear that annoying clicking sound. They told me they drove it at a low speed and didn’t hear it, they also said they drove it out in the parking lot and they said the same thing, no sound. I told them they have to try to drive it around the block to be able to hear the obvious noise and they tell me ‘ok we will inform you’. All day Wednesday passed and i hear nothing from them. Now it’s Thursday 1 PM Oct 18th and I call to check on an update after waiting over 24 hours to hear from someone. No one even had the decency to give me an update about my car. On the phone they tell me, yet again they couldn’t diagnose the problem. I asked if someone can drive with me in the car so i can pinpoint it for them and they said ok. When i arrive they tell me that unfortunately no one can drive with me because everyone had already left at 4:30 pm. I tell them ok and proceed to get in my car and drive off. Not even 6 minutes into driving what do i hear?? The loud clicking noise. I was so upset that I turned back around and complained about how it’s impossible they didn’t hear a sound! I believe they NEVER drove my car to begin with! They have the audacity to charge me $70 for labor to do absolutely NOTHING! They did nothing to try to help me even after my frustration! I decided to take my car to another Jeep/Dodge center and they tell me they are familiar with the sound. How is it that the establishment in Danbury doesn’t hear anything yet the other establishment i took it to diagnosed the problem IMMEDIATELY!! If you want terrible service and incompetence I recommend you come here and waste your time and money!!!! What a waste of a day off and my time! More

Regular oil change and filter, etc. I liked that I could make an appointment online. Picked the services I needed. Easy, peasy! Dropped car and got the call 2 hours later. Great that I I liked that I could make an appointment online. Picked the services I needed. Easy, peasy! Dropped car and got the call 2 hours later. Great that I didn't have to leave it all day. More

Great service department We have never been disappointed with our Chrysler service especially when Yvonne helps us. Everybody is friendly from sales to service department we We have never been disappointed with our Chrysler service especially when Yvonne helps us. Everybody is friendly from sales to service department we are very happy we bought our Chrysler Pacifica there. More