Back

Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Danbury, CT

4.8
772 Reviews

772 Reviews of Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Sort by
April 02, 2020

The service department is always excellent. The staff is very professional, kind, courteous, and informative. I was in and out quickly and all concerns I had with my vehicle were addressed. More

by Kleidecker84
Recommend Dealer
Yes
Employees Worked With
Clyde DeGray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares
Apr 03, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks for the feedback! We appreciate your business!!

March 31, 2020

Danbury Chrysler Jeep Dodge Ram FIAT provides the best customer service that I have experienced from a car dealership. I am a satisfied customer and I will continue to bring my vehicle here.Keep up the go More

by J Arrington
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares, Salvatore Sinardi Jr., Tom Shaw
Apr 02, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! We look forward to serving you again!!

March 26, 2020

great service they get the job done wright the first time an keep you car clean great snacks and coffee free wi fi clean bathrooms More

by jonbyron483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jose the tec , Tom Shaw
Mar 27, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

You need a good snack while you're waiting, right?! Thank you for your feedback, and thank you for your business!

March 13, 2020

Never received a free service contract before after purchasing a vehicle. It's nice to get your oil changed, tires rotated and vehicle washed all free of charge while you wait. Well done Danbury Jeep! More

by pra3torian
Recommend Dealer
Yes
Employees Worked With
John Martorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Shaw
Mar 13, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We think so too, thanks for the 5 star review of your time with our service department!

March 11, 2020

Very good service. Easy to make an appointment. Very Very good service. Easy to make an appointment. Very helpful service personnel. Always a pleasure to bring our auto in for an oil change. Thank yo More

by ritt
Recommend Dealer
Yes
Employees Worked With
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5 star review of your time with our service team!

March 06, 2020

Everything was taken care of, no problems. They kept me updated on what was going on and we’re polite. Arranged a loaner and took care of everything. More

by joannharris
Recommend Dealer
Yes
Employees Worked With
Tom Shaw
Mar 06, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5 star review of your time with our service department!

March 03, 2020

Service was quick, efficient and painless!The young lady Service was quick, efficient and painless! The young lady at the reception desk was very pleasant and helpful. The service department appears to be More

by Cooz
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Mar 03, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5 star review of your time with our service team!

February 03, 2020

Brought my sons jeep in because of gas smell. Charged us Brought my sons jeep in because of gas smell. Charged us $927 and told it was fixed. It wasn’t. We have brought it back 2 more times since then More

by Not Happy
Recommend Dealer
No
Employees Worked With
Clyde DeGray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We're sorry that you're unhappy with the repair to the truck. Our technicians did not detect any fuel smell after the work was done, so we would need you to bring the vehicle back to be re-evaluated. Please contact the service director, Clyde DeGray, at cdegray@danburyauto.com to schedule an appointment. Thank you

Feb 11, 2020 -

Not Happy responded

What would make you think that bringing it back for a fourth time after already spending now $1,400 could possibly make any sense for us?? Our confidence in your service department is Zero. Lastly my husband did already send Clyde Degray a detailed e-mail to the above e-mail address on January 27th Also he called Clyde and left messages several times and he only called my husband back once. Clyde called his office after he knew he would be gone from work for the day. As soon as he found out Clyde called, he called back and again it went right to voicemail. Very disappointing.

January 29, 2020

Excellent Fast and excellent service experience. My vehicle was completed on time and delivered back to me at work. I will recommend them to any of my friends More

by makel1305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5 star review of your time with our service department!

January 28, 2020

Routine service visit . I’m scheduled oil change. Customer service staff is friendly and knowledgeable, and the wait time was minimal. I highly recommend this dealership a More

by 2017Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5 star review of your time with our service team!

...
58
...