Danbury Hyundai

satisfied customer From start to finish, I had great service. The salesman and the guy in charge of the finance part of everything were fantastic. I couldn't have asked From start to finish, I had great service. The salesman and the guy in charge of the finance part of everything were fantastic. I couldn't have asked for a better experience or gotten one from a different dealership. More

Santa Fe 2017 I had a great experience at the danbury Hyundai dealer. Luis Rondon was very friendly, polite and helpful. He took the time to answer all my question. I had a great experience at the danbury Hyundai dealer. Luis Rondon was very friendly, polite and helpful. He took the time to answer all my question. I am very happy with my new Santa Fe. I would definitely recommend this dealer to my friends and relatives. More

GREAT sales person HORRIBLE dealership I originally spoke to the sales manager Steve about the vehicle I ended up purchasing. I then came in and worked with Sal on the purchasing process. I I originally spoke to the sales manager Steve about the vehicle I ended up purchasing. I then came in and worked with Sal on the purchasing process. If I had to rate my experience from these two I would give a 5/5 but everything else about my experience was horrible. Sal has definitely been one of the NICEST and most HONEST sales guys I've ever worked with. Steve was a also a friendly and honest guy who wanted to get down to business and get me out of there ASAP with the vehicle I wanted. The experience went bad with a few things: 1. The pricing: -This dealership charges $599 for "doc fees" and $130+ for "prep" fees. Now I can say I understand what the Doc fee is for since most CT dealers charge this but $599 is CRAZY. When I inquired about the prep fee I was told this is the fee to get my vehicle cleaned a prepped for delivery. I was also told "if you don't want your new vehicle cleaned then we can take this cost off"...... This is just another way for this dealership to obviously earn another buck off their customers. Prepping a car is part of YOUR OPERATING EXPENSE. Starbucks doesn't charge you for the water in your coffee and the sugar and cream you add after they hand you a drink... -But besides that I agreed to the "prep fee" because I thought I was getting a good enough deal and the vehicle really needed a good cleaning (being a used vehicle). In the end I showed up to pick up my new vehicle only to find that they did a mediocre job with vacuuming and detailing. The scratches I was concerned about looked like they were sanded out VERY unprofessionally the interior looked like somebody spent 10 minutes vacuuming and running a towel through.. 2. The Finance Manager: For privacy reasons I will not release their name but the person I worked with in the closing process was a real drag. As soon as I walked in to the finance office to sign the final papers I saw that the person was already upset. Now I understand maybe they were having a tough day which we all do but to be treated with no manners and being negative to a good paying customer was not acceptable. The vehicle I purchased had a window sticker that showed a 30day 1,500 mile warranty when the finance manager argued with me saying that it was an old car and it was unreasonable to ask for a warranty.. I ended up getting the window sticker and pointing to him that it was advertised. More

Leased Hyundai I literally made all arengements over the phone and email. Tom was fantastic and helped to coordinate all the paperwork since I was coming from out of I literally made all arengements over the phone and email. Tom was fantastic and helped to coordinate all the paperwork since I was coming from out of town. Super Reliable and professional. I've never been disappointed at Danbury Hyundai! More

Car for Teenage Daughter We needed to purchase a small inexpensive car for my teenage daughter, and wanted her to be involved in the purchase. We liked the reviews we saw for We needed to purchase a small inexpensive car for my teenage daughter, and wanted her to be involved in the purchase. We liked the reviews we saw for Hyundai’s, and already owned one, so we met with Chris Keefe at the Danbury Hyundai dealership. We told Chris what we were looking for, and our price range, and he was great to work with. We were looking for an older inexpensive car, and that’s what he showed us. It was a fantastic experience for my daughter, as she got to see what the process is like, and very low stress. More

2017 Hyundai Santa Fe Had a good visit at Danbury Hyundai. Salesman was waiting for me at the appointment time. Took about 45 min. explaining the cars features. The paperwo Had a good visit at Danbury Hyundai. Salesman was waiting for me at the appointment time. Took about 45 min. explaining the cars features. The paperwork person was efficient and timely. More

Luis was excellent I was not planning on buying a car that day. Luis did a great job getting me what I needed. I had a great experience. I was not planning on buying a car that day. Luis did a great job getting me what I needed. I had a great experience. More

Good meeting! Sales person worked fast Good dealership, pleasant environment. Sales people know their material on vehicles... and are straight forward and easy to talk to. Sully, as well as Good dealership, pleasant environment. Sales people know their material on vehicles... and are straight forward and easy to talk to. Sully, as well as Chris were very polite and professional and had good communications and follow-up without a lot of pressure... In my case I was interested in a lease and I think the team really came through with a good plan. I would recommend this dealership to anyone thinking of a Hyundai vehicle. More

First time Car Buyer So I showed up to Hyundai in Danbury to purchase my first car. I had done a bunch of research on what was on the lot already for the pew-owned cars bu So I showed up to Hyundai in Danbury to purchase my first car. I had done a bunch of research on what was on the lot already for the pew-owned cars but really did need another opinion on some of the options out there. Chris was awesome and felt a lot more like a consultant than a salesmen while helping me find the right car. Even though we were at a Hyundai dealership, Chris should me a lot of the competitive options and had no problem discussing the equivalent models out there (but of course showed how the Hyundai's were superior). Not only did he answer all of my questions but he was able to have me drive the car off the lot the DAY of the purchase. I couldn't recommend the guys/gals at Hyundai Danbury anymore than I already have, especially Chris. Chris if you do have a chance to read this review, thanks for making my first time car purchase not only easy and cost effective, but a pleasurable experience. More

Live the new Sonata Joe was an absolute pleasure to work with. He understood that I worked really difficult hours (I was very sleepy) and coddled me through the buying pr Joe was an absolute pleasure to work with. He understood that I worked really difficult hours (I was very sleepy) and coddled me through the buying process into a vehicle that met all of my requirements. I absolutely love the new car. More