Dealer leased a vehicle to a mentally-impaired, blind man on life support who should never have been leased a car. Beyond that, they sold him a warranty he had no idea he was buying and tacked that on to the cost of the lease. Dealership when we discovered the warranty agreed to void it but never returned his money. Have tried on behalf of the impaired gentleman (I have power of attorney) to return my phone calls for over a week and can't get the courtesy of a return callback. Frustrating!
"This is a Deale !!"
Best dealer ever ! I have had plenty of new cars, but this is the only dealer that makes buying a new car pleasurable. My salesman was fantastic ( Luis Rondon ) and rest of staff made me feel like family. I’ve been coming here since 2009 and they actually get better every time I come here.
"I got what I wanted"
Dealt with Luis Rondon and he was great. I have bought many cars in my day and truly enjoyed working with Luis, Steve and finance manager Justin. I got an excellent price for my trade in and got my new car $2000 below their asking price. Luis asked me if I was hungry as they bought pizza and sandwiches for lunch. I have purchased several cars here and would definitely buy my next car from them. I got a certified Hyundai which has the remaining 10 years/100,000 mile warranty on the drivetrain. Luis is a good guy and would recommend going to see him if your in the market for a new car.
"Our salesman chris Keefe"
Our salesman was very knowledgeable, helpful and low key. He took his time with us,he understood what we were looking for and worked to accommodate our needs. As an example we thought we wanted the G90 but also liked the look and smallersizeof the G80; accordingly even though we had taken a long test ride in the 90 he took us outing the 80 to show the difference. Rather he let the driving experience show the difference.
He has subsequently been extremely helpful with questions that have arisen post delivery. We are also pleased with the dealership for being accommodating in letting us have dealer plates so we could take immediate possession of the car. Further we were satisfied with the financial terms.
All in all a very satisfying experience.
"Great car and great buying experience. "
I had my Hyundai Santa Fe lease coming due, and I did my research on other similiar vehicles. I test drove four other SUV's and had two offers that were terrific deals. However, when I went back to Danbury Hyundai ( where I had leased several other vehicles ), I was treated like I was a valued customer, and the entire sales team went above and beyond to please me, and more importantly my wife. Steve, the sales manager, John , and the rest of the dealership were the best I've ever experienced, they went above and beyond, and they made me a client for life....
I was not going to buy from this dealership do to my experience at Kia same owner .. Steve and Frank took me aside listen and did not judge or question my intent .. They treated me in such away I left with a new Tucson but more importantly I would send anyone to this dealership. Thank you
- Pugsly springtime 1111
The overall review of Danbury Hyundai was good! We found the staff to be extremely helpful, courteous and professional. We would highly recommend Danbury Hyundai to friends and family. This was our third purchase with Danbury Hyundai and are very pleased!
John Sullivan was my salesman when I recently purchased this car.
He was professional,kind, and accommodating. John patiently answered my many questions.
He was willing to go the extra mile to address my concerns. He even made a house call to
sync my car with my garage door. How wonderful was that!!!John telephoned me many
times to apprise me of the delivery status, license plates, acts, and pinstriping etc.
In summary, John's conscientious efforts made this sale!
I also dealt with Steve who was professional and willing to negotiate. Both John and Steve are
"Great experience "
The salesman joe was great. Very knowledgeable but not pushy. I love my new Santa Fe. Joe was really great. He truly wants you to be happy with what you buy. He took the time to show me the features of the cat even after the deal was done
I cannot say enough great things about this dealership and the people that work there. John Restrepo was my sales person and he listened to me about the type of car I wanted and what I could afford. I can't recommend him enough a great person to work with.
Tom Smith is in finance and he was great also, he explained all about my new auto loan and what paperwork I was signing.
Chris helped me with the media center in my new car, I learned all about it and how to use my Ipod. He was very informative.
I would recommend this dealership to anyone that is looking for a great car, great price and reputable people that take the time to listen to your needs.
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