Danbury Hyundai

Tony was amazing! Tony was absolutely amazing to work with. He listened to my needs for a vehicle and matched me up with the perfect one. He was very easy to talk to an Tony was absolutely amazing to work with. He listened to my needs for a vehicle and matched me up with the perfect one. He was very easy to talk to and followed up with me to be sure I was thoroughly satisfied with my choice and to answer any questions I may have had. He is an asset to your location. More

Excellent service!! I was very happy with the service here. All my questions got answered and I was helped right away. I would definitely recommend this dealership to any I was very happy with the service here. All my questions got answered and I was helped right away. I would definitely recommend this dealership to anyone looking to own/lease a vehicle. More

Wonderful staff! Love my Tuscon! Joe Aranjo is one of the nicest sales men at Hyundai! This is my second car from Joe and I am very impressed with him as well as the entire staff! Eve Joe Aranjo is one of the nicest sales men at Hyundai! This is my second car from Joe and I am very impressed with him as well as the entire staff! Even when corporate had a miscommunication, Joe ensured me he would take care of it and he did! Even the reception Amanda specifically was friendly and helpful! More

Very accomodating. Awesome Service. I love dealing with Brenda Horberg. She is always a delight with her friendly and happy disposition. They didn't have a Loaner Car, so she gave me a I love dealing with Brenda Horberg. She is always a delight with her friendly and happy disposition. They didn't have a Loaner Car, so she gave me a rental on the house! My car was ready before the end of the day. They are very fortunate they have someone representing them like Brenda. More

Used Car Fiasco My son went in to test drive a 2008 Hyundai Veracruz at Danbury Hyundai. On February 9, 2016 I contacted the sales person (John Prestrepo) and explain My son went in to test drive a 2008 Hyundai Veracruz at Danbury Hyundai. On February 9, 2016 I contacted the sales person (John Prestrepo) and explained that we would like to put a deposit on the car but we were leaving for vacation the next day and was wondering if they could hold the car until we came back. Joh said he spoke with the General Manager, Steve Yancoskie, who said they normally hold cars for a maximum of 72 hours but he would make an exception and will hold the car until we returned from vacation on the 17th. We were out of the country and I did not have access to a cell phone. When we landed the night of the 17th I had a message from Mr. Prestrepo. By the time I received this message it was 8:30PM and they were closed. I called and spoke with Mr. Prestrepo on the morning of the 18 and told him we were still interested and just needed to know what work was done to the car in their shop and what the actual cost of the car would be with taxes and all their fees. John forwarded me the work done to the car and I asked if he knew how much wear was left on tires and since they replaced the rear brake pads if he knew how much wear was left on front pads, Thursday past with no answers and did not provide the total cost of the car to me. I called John on Friday (2/19/16) and reiterated what I wanted. John asked me to speak with the finance guy (Joe Hernandez) to get the information. I guess Joe told John what I needed but the email I received was hand written. I called John and asked or his sales manager and spoke with the General Manager, Steve Yancoskie. I explained to Steve what I was requesting and he said he would get me an actual invoice of what exactly the cost would be. When I asked him to provide answers to the questions I had regarding the status of the brake pads and tire treads he said he could not give me percentages, the only thing they look at is whether there was enough remaining material to enable the car to pass inspection, which there was (personally I thought this was strange that they would check the level but not record the percentage). I did receive an invoice but had to call Steve back because the sales tax amount was incorrect, which he agreed was incorrect. At this time I expressed my concerns about how this deal was being handled and we left the call with me stating that we are still scheduled to pick up the car tomorrow but wanted to talk to my son (who we were buying the car for) this evening and go over my findings at which time Steve’s response was “okay.” As a side note, I was in contact with my insurance provider and already had the transfer of insurance scheduled for Saturday. In addition to this, personal credit reports were run by the dealership and credit was approved. On Saturday, 2/20/16 I received a voice mail from Michael Ricelli, who stated he was the used car sales manager and they met this morning and decided “the numbers did not work and we will not be selling you the car.” When I called Michael back he said the company’s policy was not to hold cars longer for 48 hours. When I explained that they knew my situation and his boss, Steve Yancoskie, agreed to hold it. He did not care about this, reiterated they do not hold cars for more than 48 hours and they needed to sell the car. I explained we were scheduled to pick up the car this afternoon but he said do not bother because they are not selling me the car and will be refunding my $500 deposit. When I asked to speak with Steve, Mike said he was busy and could not speak with me. I called back, received Steve’s voicemail, left a message and he never returned my call. Over my years I have worked with numerous dealerships and needless to say, I have never worked with a less professional group of individuals than those that are employed by Danbury Hyundai. More

Very Happy with Service Very happy with Service. Called me when service was complete, asked me if I had any questions, in which I responded I did not. Been a client for ove Very happy with Service. Called me when service was complete, asked me if I had any questions, in which I responded I did not. Been a client for over 6 years and have had no problem with the service department. They keep my car running well, and always inform me of problem and check with me before doing any repairs. More

First Hyundai -Awesome Experience! Nicole's help today was absolutely fantastic. Very informative, professional, and new exactly what to look for. My first experience shopping for a Hyu Nicole's help today was absolutely fantastic. Very informative, professional, and new exactly what to look for. My first experience shopping for a Hyundai could not have gone more perfect! Thank you again Nicole & Danbury Hyundai team! More

kease vehicles Anthony was very helpful and friendly I felt he went above and beyond to make things work I'm very pleased with the deal we got ! Anthony was very helpful and friendly I felt he went above and beyond to make things work I'm very pleased with the deal we got ! More

Great Experience The best car buying experience I've ever had! Everyone I spoke with was incredibly professional and transparent. I had been to several dealers prior The best car buying experience I've ever had! Everyone I spoke with was incredibly professional and transparent. I had been to several dealers prior to this, and Danbury Hyundai gave me the best value for my trade-in, and didn't play any games when it came to negotiating a fair price. More

Very Happy !! I have been leasing from Danbury Hyundai since 2010. Everyone there works as a team which I like. Nicole was an excellent sales person. She was ve I have been leasing from Danbury Hyundai since 2010. Everyone there works as a team which I like. Nicole was an excellent sales person. She was very helpful on instructing about all the electronics on my car because this 2016 had more to learn than my 2013. I left there feeling very happy and safe . I would recommend Danbury Hyundai to all my friend, Thank you Steve and Nicole your the BEST,,,,, Maryann S. Bova More